Remote Operations Rotational Intern

MSI, part of The Baldwin Group; United States; Remote; USD 16,000 - 31,000; Part time

Benefits offered by this job

Mentorship opportunities

Shadowing professionals

C-suite enrichment sessions

Job summary

MSI, part of The Baldwin Group, offers a 10-week remote rotational internship in Operations for motivated college students studying business, operations, economics or risk management. You will participate in a comprehensive program across MSI and LeaseTrack, with mentorship, exposure to AI and technology integration projects, and opportunities to shadow senior professionals.

Interns engage with C-suite enrichment sessions, contribute to process improvement, and gain practical hands-on experience

Qualifications

• Must be currently enrolled in a recognized college program with a focus on business management, operations, economics, risk management, or a related field.
• A demonstrated interest in business operations, process improvement, and the insurance industry.
• Excellent communication, analytical, and problem‑solving skills.
• The ability to work well in a team and collaborate with various levels of the organization.
• The capacity to work independently while fostering a positive group dynamic in a remote environment.
• Reliable internet access and a suitable remote work setup.
• Ability to maintain confidentiality and handle sensitive information.

Responsibilities

• Review, assess, and help improve existing training programs, guides, and internal process documentation for MSI and LeaseTrack operations teams.
• Rotate across operational functions to gain a broad understanding of how MSI and LeaseTrack programs are administered and supported.
• Assist in reviewing and analyzing operational reports, workflows, and records to understand how key business decisions are made.
• Observe cross-functional meetings to understand process coordination, implementation and ownership.
• Assist in preparing operational status reports and other documentation for management.
• Support the coordination of projects, technology implementations, and process‑improvement initiatives across teams.
• Assist with special projects as assigned by management.

Skills

Communication skills

Analytical thinking

Problem solving

Teamwork

Remote work

Education

College student

Business/Operations focus

Job description

MSI, part of The Baldwin Group, offers a 10-week remote rotational internship in Operations for motivated college students studying business, operations, economics or risk management. You will participate in a comprehensive program across MSI and LeaseTrack, with mentorship, exposure to AI and technology integration projects, and opportunities to shadow senior professionals.

Interns engage with C-suite enrichment sessions, contribute to process improvement, and gain practical hands-on experience