Remote Operations Manager - Nonprofit Growth & Impact

Job Post; United States; On-site; USD 60,000 - 70,000; Full time

Benefits offered by this job

Health insurance

Unlimited PTO

Job summary

The North Carolina Tenants Union is seeking a values-aligned Operations Manager to support its statewide network of five tenant unions. This role will strengthen operational systems, HR processes, and logistical coordination to empower members and sustain growth.

Ideal candidates have nonprofit ops experience, strong communication, and comfort working in a democratic, member-led environment, with a commitment to housing as a human right.

Qualifications

• 2-3 years of experience in operations within a nonprofit organization.
• Commitment to tenant organizing and the mission of NC Tenants Union.
• Strong commitment to member-led and -driven decision making and organizational leadership.
• Experience with HR functions such as benefits administration and hiring/onboarding preferred.
• Strong organizational skills and ability to manage multiple workstreams and deadlines.
• Basic understanding of nonprofit compliance requirements and coordinating with external bookkeepers, CPAs, or legal counsel.
• Excellent written and verbal communication skills.
• Familiarity with digital organizing platforms (Action Network, Action Builder, Airtable).
• Experience supporting distributed or multi-office teams is a plus.

Responsibilities

• People Operations — Manage benefits, HR processes, hiring, and onboarding for staff.
• Systems Development — Maintain and improve operational systems and build new ones with Executive Director input.
• Organizing Logistics — Provide travel coordination and merch ordering for organizing efforts.
• Dues & Donor Follow-Up — Address lapses in dues or donations and resolve issues.
• Office Support — Support regional offices with supplies, rent payments, and operations.
• Documentation & Records — Manage documents, board minutes, and training materials.
• Compliance Coordination — Coordinate filings with bookkeeper, CPA, and legal counsel.
• Digital Tools Support — Support use of Action Network and Action Builder by staff.
• Grant & Funder Tracking — Maintain Airtable for grant reporting deadlines and funder management.

Skills

HR & benefits administration

Operations management

Nonprofit governance

Communication skills

Tools

Action Network

Action Builder

Airtable

Job description

The North Carolina Tenants Union is seeking a values-aligned Operations Manager to support its statewide network of five tenant unions. This role will strengthen operational systems, HR processes, and logistical coordination to empower members and sustain growth.

Ideal candidates have nonprofit ops experience, strong communication, and comfort working in a democratic, member-led environment, with a commitment to housing as a human right.