Remote Operations Leader — Wire Administration

PNC Financial Services Group, Inc.; Cleveland (OH); Remote; USD 45,000 - 76,000; Full time

Benefits offered by this job

Medical/dental/vision coverage

401(k) with company match

Pension plan

Stock purchase plan

Life insurance

Disability protection

Paid holidays and vacation

Job summary

PNC Financial Services Group, Inc. is seeking an Operations Supervisor for Wire Administration with remote flexibility across the United States. The role leads an operations team, oversees workflows, and ensures timely, accurate processing of transactions while managing risk and compliance.

You will coach staff, drive process improvements, and collaborate with service partners. Strong communication and leadership are essential; AAP certification and ACH experience are preferred.

Qualifications

• Typically requires 3+ years of related experience.
• AAP Certification preferred, ACH experience beneficial.

Responsibilities

• Oversees operations workflow and owns execution of transactions.
• Manages direct reports and ensures achievement of desired business results.
• Coaches team members and leads improvement projects.
• Ensures compliance with policies and risk management practices.
• Updates standard operating procedures and supports service partners and customers.

Skills

Accountability

Customer Solutions

Ensure Compliance

Personal Initiative

Process Improvements

Results-Oriented

Risk Mitigation Strategies

SOP

Education

No Degree

Job description

PNC Financial Services Group, Inc. is seeking an Operations Supervisor for Wire Administration with remote flexibility across the United States. The role leads an operations team, oversees workflows, and ensures timely, accurate processing of transactions while managing risk and compliance.

You will coach staff, drive process improvements, and collaborate with service partners. Strong communication and leadership are essential; AAP certification and ACH experience are preferred.