Remote Operations Leader: Drive Efficiency & Growth

Kobie; Petersburg (AK); On-site; USD 80,000 - 110,000; Full time

Benefits offered by this job

Flexible Time Off

Company Holidays

Growth and well-being benefits

Job summary

Kobie, a national loyalty leader, seeks an Operations Manager to optimize internal and client-facing operations. You will coordinate across client services, IT, and operations, driving efficiency and scalable processes while ensuring high-quality program delivery.

This role combines strategic planning with hands-on logistics and relationship management. You will engage with stakeholders, monitor performance, and guide the team toward continuous improvement, all within a remote-friendly, flexible

Qualifications

• Operations experience is a plus.
• Strong organizational and management skills.
• Excellent written and verbal communication.
• Problem solving and analytical thinking.
• Curiosity and learning mindset.
• Ability to prioritize in a changing environment.
• Strategic thinking and client vision creation.
• Intra-team coordination and leadership abilities.
• Commitment to Kobie mission and client goals.
• Experience with workflow management tools and project tracking software.

Responsibilities

• Manage daily operational logistics for the client team.
• Evaluate and improve organizational procedures to meet objectives.
• Coordinate with client services and technology teams on requirements.
• Build and maintain relationships with client affiliates and Kobie teams.
• Coordinate with external partners to optimize program delivery.
• Establish and maintain efficient operational processes.
• Identify automation opportunities to improve scalability.
• Address operational challenges to minimize customer impact.
• Support creation and execution of client programs and logistics.
• Lead program discussions and drive results and growth.
• Develop strategic plans for loyalty programs aligned with business needs.
• Monitor KPIs to identify trends and improvement areas.
• Oversee end-to-end execution of rewards programs and deliverables.

Skills

Organizational management

Communication skills

Problem solving

Strategic thinking

Leadership

Intra-team coordination

Systems experience

MS Office

Workflow tools

Client relationships

Tools

Project tracking software

Enterprise app management

Job description

Kobie, a national loyalty leader, seeks an Operations Manager to optimize internal and client-facing operations. You will coordinate across client services, IT, and operations, driving efficiency and scalable processes while ensuring high-quality program delivery.

This role combines strategic planning with hands-on logistics and relationship management. You will engage with stakeholders, monitor performance, and guide the team toward continuous improvement, all within a remote-friendly, flexible