Remote Operations Implementation Lead – Life & Annuity

ExlService Holdings, Inc.; Northern (KY); Hybrid; USD 120,000 - 135,000; Full time

Job summary

ExlService Holdings, Inc. is seeking an Operations Implementation Lead Analyst to drive client onboarding, system conversions, and product implementations for the Life & Annuity TPA team on a remote US basis.

The role bridges business, operations, and technology, coordinating across Operations, IT, Risk & Compliance, Finance, and client stakeholders to ensure accurate onboarding, data integration, and timely implementation outcomes.

Qualifications

• Experience in industry-leading client onboarding and large-scale conversions and/or new annuity or life insurance product launches.
• Ability to operate across Operations, IT, Risk & Compliance, Finance, and Client stakeholders to deliver implementation outcomes.
• Strong analytical skills, attention to detail, and collaboration across departments to optimize onboarding and data integration.

Responsibilities

• Manage and execute the implementation of operational processes, systems, and client solutions.
• Support new client onboarding, system conversions, and product implementations.
• Bridge business, operations, and technology to ensure seamless onboarding and timely outcomes.

Skills

Client onboarding

Large-scale conversions

Product launches

Operations & delivery

Data integration

Cross-functional collaboration

Job description

ExlService Holdings, Inc. is seeking an Operations Implementation Lead Analyst to drive client onboarding, system conversions, and product implementations for the Life & Annuity TPA team on a remote US basis.

The role bridges business, operations, and technology, coordinating across Operations, IT, Risk & Compliance, Finance, and client stakeholders to ensure accurate onboarding, data integration, and timely implementation outcomes.