Remote Operations & Growth Coordinator

nerdstogo-careers; Alexandria (VA); Hybrid; USD 52,000 - 76,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Bonus based on performance

Free uniforms

Health insurance

Paid time off

Parental leave

Training & development

Job summary

NerdsToGo Alexandria is seeking an Operations & Growth Coordinator who is highly organized, proactive, and accountable to support leadership and drive execution across the business. You will manage executive calendars, coordinate client meetings, and own core systems (CRM, PSA, docs) to ensure timely follow-ups, project momentum, and scalable growth toward a multi-million dollar business.

You will coordinate internal operations, office logistics, invoicing support, and growth initiatives, while

Qualifications

• 2-5+ years in operations, coordination, project management, or executive support roles.

Responsibilities

• Own and manage executive calendar, scheduling, and priorities.
• Coordinate internal and client meetings.
• Protect time for high-value activities (sales, strategy, partnerships).
• Track all action items from meetings, emails, and internal conversations.
• Assign and follow up with team members, vendors, and clients.
• Ensure deadlines are met and nothing is missed or delayed.
• Own and maintain core business systems including CRM, PSA/ticketing systems, documentation platforms, and compliance tracking tools.
• Ensure all leads, tasks, tickets, and opportunities are actively tracked and progressing.
• Ensure no items stall without visibility or follow-up.
• Identify workflow gaps and implement process improvements.
• Maintain clear visibility into operations, priorities, and next actions.
• Coordinate internal operations, meetings, and priorities.
• Manage office logistics, organization, inventory, and vendor coordination.
• Oversee equipment and supply management.
• Handle client intake and onboarding coordination.
• Support invoicing, quote preparation, and proposal documentation.
• Ensure billing accuracy and timely processing.
• Assist with reporting and internal tracking.
• Coordinate and drive project follow-ups across teams.
• Perform ticket triage to ensure proper categorization, prioritization, and assignment.
• Follow up on stalled tickets and ensure SLA adherence.
• Plan and coordinate local events (e.g., workshops, client events, and industry meetups).
• Assist with booking podcasts, speaking engagements, and partnerships.
• Support lead follow-up and business development coordination.
• Follow up with vendors, partners, and clients to ensure execution and accountability.
• Handle client communications and administrative requests as needed.

Skills

Organizational skills

Time management

Attention to detail

Communication

Multi-tasking

Systems learning

Tools

CRM platforms

Ticketing/PSA systems

Documentation tools

Job description

NerdsToGo Alexandria is seeking an Operations & Growth Coordinator who is highly organized, proactive, and accountable to support leadership and drive execution across the business. You will manage executive calendars, coordinate client meetings, and own core systems (CRM, PSA, docs) to ensure timely follow-ups, project momentum, and scalable growth toward a multi-million dollar business.

You will coordinate internal operations, office logistics, invoicing support, and growth initiatives, while