Remote Operations Exec: Fulfillment & Growth in KSA

Justlife; United States; Remote; USD 48,000 - 64,000; Full time

Benefits offered by this job

Flexible elements in role design

Extra day off on birthday

Justlife credits

Job summary

Justlife seeks an Operations Executive for its KSA Exclusive Supply & Fulfillment team. This remote role focuses on matching bookings, serving customers, and driving fulfillment metrics in a fast-paced environment.

You will own key outcomes in utilization, efficiency, and customer experience while maintaining accurate data reports. The position requires 1–3 years of operations or customer support experience, fluent Arabic and strong English, and a rigorous analytical mindset with Excel/Google

Qualifications

• 1–3 years in operations or customer support in fast-paced environments.
• Fluent Arabic and solid working English.
• Genuine analytical rigor; proficient in Excel/Google Sheets and reading metrics.

Responsibilities

• Fulfillment: drive fulfillment rate by closing supply-demand gaps.
• Utilization & efficiency: maintain healthy utilization and reduce unfulfillment.
• Customer experience: resolve issues with empathy and speed to boost satisfaction.
• Data: own clean reporting on utilization, unfulfillment, and quality.

Skills

Operational analytics

Excel/Google Sheets

English & Arabic fluency

Job description

Justlife seeks an Operations Executive for its KSA Exclusive Supply & Fulfillment team. This remote role focuses on matching bookings, serving customers, and driving fulfillment metrics in a fast-paced environment.

You will own key outcomes in utilization, efficiency, and customer experience while maintaining accurate data reports. The position requires 1–3 years of operations or customer support experience, fluent Arabic and strong English, and a rigorous analytical mindset with Excel/Google