Remote Operations Business Analyst (6-Month Contract)

Howden Group; Northern (KY); Hybrid; USD 85,000 - 99,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) retirement plan

Flexible Paid Time Off

Parental leave

Life and Disability insurance

Job summary

Howden Group seeks an Operations Business Analyst for a 6-month contract with a remote work schedule. You will translate business needs into structured requirements, support program delivery, and partner with Program Managers to drive execution with rigor and clarity.

You will develop functional specs, use cases, and acceptance criteria, conduct current-state analyses, and assist in business cases per PMO standards.

Qualifications

• Elicit, document, and validate business requirements with Program Managers and stakeholders.
• Develop clear functional specifications, use cases, user stories, and acceptance criteria to support technology and process delivery teams.
• Conduct current-state analysis and gap assessments to support future-state design.
• Support business cases and initiative intake documentation per PMO standards.
• 3-6 years of experience in a Business Analyst or project delivery role in insurance/financial services.
• Familiarity with Agile, Waterfall, or hybrid delivery methodologies.
• Bachelor’s degree in Business, Operations, Information Systems, or related field; CBAP/PMI-PBA certification is a plus.

Responsibilities

• Partner with Program Managers to track progress, dependencies, risks, and issues.
• Develop and maintain program documentation (plans, status reports, RAID logs, decision logs).
• Coordinate with cross-functional stakeholders to gather updates and support action items.
• Support UAT planning and execution with business teams and technology partners.
• Assist change management activities including stakeholder impact assessments and adoption tracking.

Skills

Analytical thinking

Written communication

Verbal communication

Stakeholder management

Project management

Education

Bachelor’s degree in Business/Operations/IS

CBAP/PMI-PBA certification is a plus

Tools

Monday.com

PMO tools

Job description

Howden Group seeks an Operations Business Analyst for a 6-month contract with a remote work schedule. You will translate business needs into structured requirements, support program delivery, and partner with Program Managers to drive execution with rigor and clarity.

You will develop functional specs, use cases, and acceptance criteria, conduct current-state analyses, and assist in business cases per PMO standards.