Remote Operations Automation & Risk Specialist

Travel + Leisure Co.; Orlando (FL); Hybrid; USD 65,000 - 90,000; Full time

Job summary

Travel + Leisure Co. is seeking a Business Operations Coordinator III to support Sales and Marketing operations across North America. The role focuses on process simplification, automation, risk monitoring, and delivering clear communications to partners.

Remote work is offered, with a requirement to reside within commutable distance to Orlando, FL, and 10% travel for training. The candidate should have 3+ years in business operations with strong data analysis skills and experience in Power BI,

Qualifications

• 3+ years of experience in business operations, business analysis, reporting, or a related field.
• Intermediate to advanced reporting and data analysis skills, including Excel and Power BI.
• Experience with process improvement, automation, and workflow optimization; Power Automate experience preferred.
• Ability to manage multiple priorities, meet deadlines, and adapt to changing business needs.
• Excellent written, verbal, and presentation skills.
• Ability to build relationships, collaborate across teams, and influence outcomes within a large organization.
• Analytical mindset with the ability to identify risks, assess impacts, and recommend solutions.
• Experience leading or supporting cross-functional projects and operational initiatives.
• Self-motivated, accountable, and comfortable working independently and within a team environment.
• Commitment to continuous improvement, change management, and operational excellence.

Responsibilities

• Monitor and report on compliance by creating and utilizing reporting tools in Power BI and Excel to track and monitor site adherence to cash handling, premium management, PII protections, and data integrity protocols within the tour and sales systems.
• Create tools or processes to enhance operations at sales and marketing locations using Power Automate and in-house systems.
• Provide insights and recommendations through trend analysis and identify opportunities to improve efficiencies across business units.
• Coordinate support between various communication channels and ensure appropriate response times.
• Craft and deliver communications for new policies, initiatives, or direction to field partners.
• Design training content and host companywide training calls for end users to learn new processes.
• Partner with business groups implementing changes impacting field operations.
• Drive results through peer leadership and cross-functional collaboration.

Skills

Business operations

Data analysis

Reporting & analytics

Stakeholder communication

Tools

Power BI

Power Automate

Excel

Job description

Travel + Leisure Co. is seeking a Business Operations Coordinator III to support Sales and Marketing operations across North America. The role focuses on process simplification, automation, risk monitoring, and delivering clear communications to partners.

Remote work is offered, with a requirement to reside within commutable distance to Orlando, FL, and 10% travel for training. The candidate should have 3+ years in business operations with strong data analysis skills and experience in Power BI,