Remote Operations & AI Workflow Specialist

Pearl Talent

United States

Remote

USD 60,000 - 85,000

Full time

5 days ago
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Job summary

Pearl Talent is seeking a Remote Operations Coordinator for a fast-growing US healthcare technology company. You will support customer operations and drive process automation to scale a direct-to-consumer testing platform.

You will partner with product and engineering to build AI-powered workflows that streamline support, reduce turnaround times, and boost overall efficiency for a well-funded startup. This role is remote-first with opportunities to influence key customer journeys from day one.

Qualifications

  • Experience supporting customer operations and automating workflows.
  • Familiarity with AI-powered workflow tools is a plus.

Responsibilities

  • Support customer operations and automate processes to improve efficiency.
  • Help scale a direct-to-consumer testing platform.
  • Collaborate with product and engineering to build AI-powered workflows.

Skills

Customer support
Process automation
AI workflows

Tools

CRM software

Job description

Pearl Talent is seeking a Remote Operations Coordinator for a fast-growing US healthcare technology company. You will support customer operations and drive process automation to scale a direct-to-consumer testing platform.

You will partner with product and engineering to build AI-powered workflows that streamline support, reduce turnaround times, and boost overall efficiency for a well-funded startup. This role is remote-first with opportunities to influence key customer journeys from day one.

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