Remote Operational Readiness & Transition Consultant II

Premera Blue Cross; Lexington (KY); Remote; USD 80,000 - 118,000; Full time

Benefits offered by this job

Medical, vision, dental coverage

401(k) retirement plan with company 
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Pension plan after 3 years of service

Paid time off

Job summary

Premera Blue Cross is seeking an Internal Consultant II to support work transfer readiness and transition planning across operations and vendor partners. You will coordinate readiness activities, develop governance artifacts, and monitor implementation to ensure smooth transitions and stabilization.

The role emphasizes collaboration with business leaders, operational teams, and multiple stakeholders, with a focus on documentation, process improvement, and risk mitigation throughout the

Qualifications

• Bachelor's degree or equivalent combination of education and experience.
• 5+ years of experience in business operations, project coordination, operational readiness, process improvement, consulting, program support, or analytical business functions.
• Experience coordinating cross-functional initiatives involving multiple stakeholders.
• Experience creating and maintaining business process documentation.

Responsibilities

• Coordinate work transfer readiness, transition planning, governance activities, and operational change initiatives across Premera Operations, PMT, and vendor partners.
• Support readiness assessments related to training, documentation, operational controls, and business preparedness.
• Monitor transition deliverables and provide readiness reporting, status updates, and implementation support.
• Support post-transition stabilization activities, lessons learned documentation, and continuous improvement initiatives.
• Maintain work transfer governance documentation, including readiness checklists and transition plans.
• Develop and maintain process maps, SOPs, knowledge transfer materials, and operational documentation.
• Facilitate document reviews and governance checkpoints to support transition readiness.
• Identify, track, and communicate transition risks, dependencies, action items, and mitigation plans.
• Coordinate readiness reviews, transition checkpoints, and stakeholder meetings.
• Support successful implementation of operational changes with business leaders and vendor partners.

Skills

Organizational skills

Project coordination

Multi-priority management

Verbal & written communication

Problem solving

Documentation management

Analytical skills

Education

Bachelor's degree or equivalent

Tools

Microsoft Office (Excel, PowerPoint, Word)

Teams

SharePoint

Job description

Premera Blue Cross is seeking an Internal Consultant II to support work transfer readiness and transition planning across operations and vendor partners. You will coordinate readiness activities, develop governance artifacts, and monitor implementation to ensure smooth transitions and stabilization.

The role emphasizes collaboration with business leaders, operational teams, and multiple stakeholders, with a focus on documentation, process improvement, and risk mitigation throughout the