Remote Work Transfer & Operational Readiness Consultant II

Premera Blue Cross; Tallahassee (FL); Remote; USD 80,000 - 118,000; Full time

Benefits offered by this job

On-site parking

Tuition assistance

Job summary

Premera Blue Cross seeks a Work Transfer & Operational Readiness Internal Consultant II to support transition planning across Premera Operations, the PMT, and vendor partners. You will coordinate readiness activities, maintain governance artifacts, and help ensure successful work transfers with minimal disruption.

The role collaborates with business leaders to identify risks, develop mitigation strategies, and produce readiness dashboards, reports, and documentation for leadership and project

Qualifications

• Bachelor's degree or equivalent combination of education and experience.
• Five (5) years of experience in business operations, project coordination, operational readiness, process improvement, consulting, program support, or analytical business functions.
• Experience coordinating cross-functional initiatives involving multiple stakeholders.
• Experience creating and maintaining business process documentation.

Responsibilities

• Operational Readiness & Transition Support.
• Coordinate work transfer and transition activities between Premera Operations, PMT, and vendor partners.
• Support readiness assessments related to training, documentation, operational controls, and business preparedness.
• Monitor transition deliverables and provide readiness reporting, status updates, and implementation support.
• Support post-transition stabilization activities, lessons learned documentation, and continuous improvement initiatives.
• Governance & Documentation Management.
• Maintain work transfer governance documentation, including readiness checklists, transition plans, templates, and supporting artifacts.
• Develop and maintain process maps, standard operating procedures (SOPs), knowledge transfer materials, and operational documentation.
• Support SharePoint-based knowledge repositories and ensure documentation remains accurate, accessible, and current.
• Facilitate document reviews and governance checkpoints to support transition readiness.
• Risk & Stakeholder Coordination.
• Identify, track, and communicate transition risks, dependencies, action items, and mitigation plans.
• Coordinate readiness reviews, transition checkpoints, and stakeholder meetings.
• Partner with business leaders, operational teams, and vendor partners to support successful implementation of operational changes.
• Escalate issues and risks as appropriate while assisting teams in developing mitigation strategies.
• Business Analysis & Operational Support.
• Work with clients and department leadership to identify business issues and support operational solutions.
• Collect, organize, and analyze information to support operational decisions and transition planning.
• Develop reports, summaries, readiness dashboards, and presentations for leadership and project teams.
• Provide support for medium to large operational initiatives and readiness projects.
• Evaluate information from multiple business partners and recommend process improvements when appropriate.
• Perform other duties as assigned.

Skills

Cross-functional coordination

Education

Bachelor's degree

Tools

SharePoint

Excel

PowerPoint

Word

Teams

Job description

Premera Blue Cross seeks a Work Transfer & Operational Readiness Internal Consultant II to support transition planning across Premera Operations, the PMT, and vendor partners. You will coordinate readiness activities, maintain governance artifacts, and help ensure successful work transfers with minimal disruption.

The role collaborates with business leaders to identify risks, develop mitigation strategies, and produce readiness dashboards, reports, and documentation for leadership and project