Remote Online Retail Sales Associate

Placements24; Waukee (IA); Hybrid; USD 21,000 - 30,000; Full time

Benefits offered by this job

Employee discounts

Remote training

Career growth

Job summary

Placements24 is seeking a dedicated Retail Sales Assistant for a fully remote role with a renowned retailer operating in Paarl. You will assist customers online, process sales, maintain product listings, and support the team to hit online targets, delivering a positive digital shopping experience.

Ideal candidates have strong written communication, comfort with POS and e-commerce tools, and a proactive, independent work style from a home office.

Qualifications

• Previous customer service or retail experience, preferably in online/remotes.
• Excellent written and verbal communication for remote interactions.
• Proficiency with computers, online platforms, POS systems, and basic e-commerce tools.
• Customer-centric attitude with a friendly and helpful demeanor.
• Ability to work independently and manage time effectively from a home office.
• Strong organizational skills and attention to detail.
• Willingness to learn products and sales techniques for remote sales.
• Reliable internet connection and suitable home office setup.
• High school diploma or equivalent.

Responsibilities

• Assist customers with product inquiries, selections, and online purchases.
• Process sales transactions accurately using the online POS system.
• Maintain digital storefronts and product listings.
• Assist in inventory tracking and reporting discrepancies remotely.
• Respond to questions via email, chat, or phone promptly.
• Aim for individual targets and contribute to team objectives.
• Stay informed on products, promotions, and company offerings.
• Collaborate with the remote team to ensure a cohesive customer experience.
• Create engaging product descriptions and digital marketing content.
• Uphold brand standards in all remote interactions.

Skills

Customer service

Remote selling

Digital literacy

Online POS

E-commerce tools

Education

High school diploma or equivalent

Tools

POS systems

CRM / e-commerce tools

Job description

Placements24 is seeking a dedicated Retail Sales Assistant for a fully remote role with a renowned retailer operating in Paarl. You will assist customers online, process sales, maintain product listings, and support the team to hit online targets, delivering a positive digital shopping experience.

Ideal candidates have strong written communication, comfort with POS and e-commerce tools, and a proactive, independent work style from a home office.