Online Admissions Counselor - Remote, High-Volume Outreach

The Chronicle Of Higher Education, Inc.; Lynchburg (VA); On-site; USD 19,889 - 28,326; Full time

Job summary

The Chronicle Of Higher Education, Inc. is seeking Admissions Consultants and Counselors for Liberty University Online. These roles involve guiding prospective students through the enrollment process, providing support through various inquiries, and converting prospects into qualified applicants.

Successful candidates will work from home or the office, must be able to communicate effectively, and handle multiple queries efficiently. Starting pay is $17.50 per hour with full-time availability required.

Qualifications

• Customer service or sales experience preferred.
• Proficient in Microsoft Word, Excel, and Outlook.
• Strong communication skills, responding to emails and calls within 24 hours.
• Ability to work shifts, including weekends and overtime.

Responsibilities

• Convert prospective students into qualified applicants.
• Handle a high volume of outbound calls and inquiries.
• Counsel students on admissions requirements and program fit.
• Promote online education and enhance student experience.

Skills

Customer service

Sales experience

Strong verbal communication

Strong written communication

Leadership

Interpersonal skills

Education

High school diploma required

Bachelor's degree preferred

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

The Chronicle Of Higher Education, Inc. is seeking Admissions Consultants and Counselors for Liberty University Online. These roles involve guiding prospective students through the enrollment process, providing support through various inquiries, and converting prospects into qualified applicants.

Successful candidates will work from home or the office, must be able to communicate effectively, and handle multiple queries efficiently. Starting pay is $17.50 per hour with full-time availability required.