Remote Onboarding Specialist – Medical Directors

Humana, Inc.; Honolulu (HI); Remote; USD 48,000 - 66,000; Full time

Job summary

Humana, Inc. remote Onboarding Representative role focuses on guiding preboarding and onboarding for UM Medical Directors and hiring leaders.

You will serve as the primary contact, coordinating activities, communicating requirements, and supporting timely completion of onboarding tasks. The position requires advanced knowledge of onboarding systems, exceptional customer service, strong interpersonal and written communication skills, and the ability to prioritize work within deadlines.

Qualifications

• High school diploma or equivalent.
• 3+ years experience in onboarding, provider relations, or HR operations.
• Excellent written and verbal communication skills.
• Ability to prioritize multiple onboarding cases.
• Strong customer service and relationship-building abilities.
• Proficiency with Microsoft Office applications (Outlook, Excel, Word, PowerPoint, Teams).

Responsibilities

• Build and maintain relationships with new Medical Directors and hiring leaders.
• Coordinate and monitor onboarding activities to meet timelines.
• Provide information and support for preboarding and onboarding tasks.
• Document onboarding activities accurately and current.
• Communicate with stakeholders via email, phone, and virtual platforms.
• Identify process improvements for onboarding templates and workflows.
• Support tools, reports, and system enhancements.

Skills

Onboarding processes

Customer service

Communication skills

Microsoft Office

Cross-functional coordination

Education

High school diploma

Tools

Outlook

Excel

Word

PowerPoint

Teams

Job description

Humana, Inc. remote Onboarding Representative role focuses on guiding preboarding and onboarding for UM Medical Directors and hiring leaders.

You will serve as the primary contact, coordinating activities, communicating requirements, and supporting timely completion of onboarding tasks. The position requires advanced knowledge of onboarding systems, exceptional customer service, strong interpersonal and written communication skills, and the ability to prioritize work within deadlines.