Remote Onboarding Lead – Cybersecurity SaaS

Cynet Security; Boston (MA); Remote; USD 80,000 - 100,000; Part time

Benefits offered by this job

Comprehensive health benefits

Flexible working hours

Generous vacation and wellness time off

Life insurance and retirement plans

Mobile phone reimbursement

Gym expense reimbursement

Job summary

A cybersecurity firm is seeking an Onboarding Manager to lead and execute the onboarding process within the United States, coordinating with teams to ensure customers achieve value quickly. Responsibilities include managing a small team, guiding technical deployment, and delivering product training. The ideal candidate has 5+ years of experience in cybersecurity or enterprise SaaS. This part-time role offers flexible working arrangements and generous benefits including health coverage, vacation, and professional development opportunities.

Qualifications

• 5+ years of experience in cybersecurity or enterprise SaaS, with technical focus.
• Hands-on technical background in deployment, integrations, or post-sales technical roles.
• 2+ years managing customer-facing teams.
• Strong ability to explain complex technical topics to both technical and non-technical audiences.
• Proven experience identifying risks and driving mitigation plans in customer journeys.

Responsibilities

• Own and manage the end-to-end onboarding journey.
• Lead and develop a team of 2-3 onboarding specialists.
• Guide deployment, configuration, and activation during onboarding.
• Deliver technical onboarding and product training.
• Ensure onboarding compliance and identify risks.

Skills

cybersecurity knowledge

technical deployment

project management

collaboration skills

analytical mindset

customer engagement tools proficiency

Fluent in English

knowledge of Italian

knowledge of Hebrew

knowledge of Spanish

Tools

Salesforce

Job description

A cybersecurity firm is seeking an Onboarding Manager to lead and execute the onboarding process within the United States, coordinating with teams to ensure customers achieve value quickly. Responsibilities include managing a small team, guiding technical deployment, and delivering product training. The ideal candidate has 5+ years of experience in cybersecurity or enterprise SaaS. This part-time role offers flexible working arrangements and generous benefits including health coverage, vacation, and professional development opportunities.