Remote Onboarding Coordinator

AnewHealth; Columbus (OH); Remote; USD 35,000 - 52,000; Full time

Benefits offered by this job

Medical/dental/vision

401(k)

Paid time off and holidays

Job summary

AnewHealth is seeking an Onboarding Coordinator to guide prospective patients through initial assessments and scheduling with Onboarding Specialists. This remote role supports the onboarding process, handling outbound and inbound calls, and ensuring timely communications for a growing healthcare team.

The position requires strong organization, patient-focused communication, and experience in sales, marketing, or customer service. Works with cross-functional teams across territories.

Qualifications

• Associate’s degree or equivalent experience.
• Previous sales, marketing or customer service experience.
• Experience with scheduling and calendar management.

Responsibilities

• Call on prospective patients daily and schedule assessments with Onboarding Specialists.
• Handle inbound calls from patients and referral sources.
• Meet daily/weekly goals for assessments scheduled.
• Document calls, tasks and appointments in Salesforce.
• Communicate effectively with patients and team members.
• Maintain contact with referral sources and internal associates.

Skills

Sales experience

Customer service

Scheduling experience

Phone skills

Organizational skills

Communication skills

Prospecting knowledge

Education

Associate’s degree in related field

Tools

MS Office Suite

Salesforce

Job description

AnewHealth is seeking an Onboarding Coordinator to guide prospective patients through initial assessments and scheduling with Onboarding Specialists. This remote role supports the onboarding process, handling outbound and inbound calls, and ensuring timely communications for a growing healthcare team.

The position requires strong organization, patient-focused communication, and experience in sales, marketing, or customer service. Works with cross-functional teams across territories.