Remote Onboarding Coordinator - Scheduling and Care

AnewHealth; Ohio; Remote; USD 25,000 - 36,000; Full time

Benefits offered by this job

Medical/dental/vision benefits

401(k)

Job summary

AnewHealth is a leading pharmacy care management company focused on complex chronic care. The Onboarding Coordinator role is the first point of contact for prospective patients, responsible for scheduling assessments with Onboarding Specialists and educating referrals about our services.

The position emphasizes daily outreach, effective communication, and collaboration with referral sources and internal teams. It is a full-time, remote role with comprehensive benefits and a strong team culture.

Qualifications

• Associate degree or equivalent experience.
• Experience in sales, marketing, or customer service.
• Outbound/inbound call center or scheduling experience preferred.

Responsibilities

• Call on prospective patients daily and schedule assessments with Onboarding Specialists.
• Handle inbound calls from patients and referral sources.
• Meet daily/weekly goals for assessments scheduled.
• Communicate effectively with patients and internal teams.
• Maintain contact with referral sources and team members.
• Document all calls, tasks and appointments in Salesforce.
• Place scheduled assessments on the Onboarding Specialist calendar.
• Support onboarding with marketing materials and quality assurance calls.

Skills

Sales processes

Customer service

Communication

Organization

Multitasking

MS Office

Salesforce

Phone skills

Education

Associate degree or equivalent

Tools

Salesforce

MS Office

Job description

AnewHealth is a leading pharmacy care management company focused on complex chronic care. The Onboarding Coordinator role is the first point of contact for prospective patients, responsible for scheduling assessments with Onboarding Specialists and educating referrals about our services.

The position emphasizes daily outreach, effective communication, and collaboration with referral sources and internal teams. It is a full-time, remote role with comprehensive benefits and a strong team culture.