Remote & On-Site System Administrator (Windows, Cloud)

Jobtailor; Minnetonka (MN); Hybrid; USD 65,000 - 95,000; Full time

Job summary

Jobtailor in Minnetonka, MN is seeking an experienced IT Support Specialist to deliver remote and on-site client services. You will manage Windows Server, Windows 10, Office 365, and basic network needs while using ConnectWise for ticketing and monitoring.

Ideal candidates have 4+ years in MSP environments, strong troubleshooting, and the ability to mentor junior staff. Cloud experience with Azure or AWS is a plus, with relocation considered for the right candidate.

Qualifications

• 4+ years of experience with Microsoft Windows Server.
• Strong troubleshooting and problem-solving abilities.
• Solid networking and systems administration knowledge.
• Excellent communication and organizational skills.
• Ability to multitask and work independently or in a team.
• Willingness to relocate or commute to White Plains, NY.
• Experience in MSP environment preferred.
• Familiarity with ConnectWise and other RMM tools preferred.
• Cloud experience with Azure or AWS preferred.

Responsibilities

• Provide remote and on-site technical support to clients.
• Monitor and maintain client systems to prevent downtime and boost performance.
• Collaborate with clients to understand IT needs and deliver tailored solutions.
• Manage and troubleshoot Windows Server environments and Windows 10 workstations.
• Administer Office 365 users and email configurations.
• Configure TCP/IP and secure connectivity.
• Use ConnectWise and other RMM tools for monitoring and management.
• Support Azure and AWS cloud infrastructure.
• Document procedures and client interactions in ticketing systems.
• Mentor junior staff and delegate tasks.

Skills

Troubleshooting

Networking

Communication

Organizational skills

Multitasking

Teamwork

Client-focused

Education

College degree in IT or related field

Relevant IT Certifications

Tools

ConnectWise

Azure

AWS

Office 365

RMM tools

Job description

Jobtailor in Minnetonka, MN is seeking an experienced IT Support Specialist to deliver remote and on-site client services. You will manage Windows Server, Windows 10, Office 365, and basic network needs while using ConnectWise for ticketing and monitoring.

Ideal candidates have 4+ years in MSP environments, strong troubleshooting, and the ability to mentor junior staff. Cloud experience with Azure or AWS is a plus, with relocation considered for the right candidate.