Remote & On-Site Service Controls Engineer

IMA AUTOMATION North America; Elgin (IL); Hybrid; USD 80,000 - 110,000; Full time

Benefits offered by this job

Medical, Dental, Vision

401k

Paid Holidays

Job summary

IMA AUTOMATION North America is seeking an Electrical Engineer for field service support, handling remote and on-site tasks to troubleshoot automation equipment and software. You will read schematics, fix PLC/robot systems, and update drawings while following safety requirements.

Travel up to 25-50% domestically and internationally is required, with strong collaboration across cross-functional teams and clear technical communication with customers.

Qualifications

• Bachelor's degree in Electrical Engineering or equivalent with automation equipment.
• Familiarity with Rockwell RSLogix/Studio5000 or Siemens software.
• Experience with Cognex and Keyence vision systems.
• Experience with Allen Bradley, HMIs and servo control is a plus.
• Ability to travel 25-50% domestically and internationally.

Responsibilities

• Troubleshoot AC power circuits up to 600VAC and DC control circuits (24VDC).
• Troubleshoot cam, servo, and air-operated stations and motion controllers.
• Debug PLC/SCADA software for robotics, cameras, and databases.
• Update electrical schematics, BOMs, and wiring diagrams.
• Provide on-site and remote technical support to customers.
• Research components and release parts for supply chain.

Skills

Electrical troubleshooting

Cross-functional teamwork

Technical writing

Communication skills

Travel readiness

Education

Bachelor's degree in Electrical Engineering

Tools

Rockwell RSLogix/Studio5000

Siemens software

AutoCAD

CAD environments

Cognex vision systems

Keyence vision systems

Allen-Bradley

HMI development

Job description

IMA AUTOMATION North America is seeking an Electrical Engineer for field service support, handling remote and on-site tasks to troubleshoot automation equipment and software. You will read schematics, fix PLC/robot systems, and update drawings while following safety requirements.

Travel up to 25-50% domestically and internationally is required, with strong collaboration across cross-functional teams and clear technical communication with customers.