Remote On-Call Care Coordinator (Evenings & Weekends)

Comfort Keepers of Anoka, MN

Minnesota

Remote

USD 23,000 - 34,000

Part time

14 days+
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Benefits offered by this job

Evening/weekend stipends
Cell phone stipend
Paid training
Flexible schedule
Retirement plan with company match

Job summary

Comfort Keepers of Anoka, MN is seeking an On-Call Care Coordinator to support clients and caregivers during evenings and weekends from a fully remote setup. The role focuses on scheduling, issue resolution, and high-quality customer service.

Typical pay includes a weekday on-call stipend of $15, $30 per weekend day, $17.50/hour for actual work, and a $50/month cell phone stipend, with paid training and a flexible part-time schedule. Retirement plan with company match after 1 year.

Qualifications

  • Experience in scheduling or customer service within home care preferred.
  • Home care or healthcare experience is advantageous.
  • Must pass a background study.

Responsibilities

  • Answer after-hours calls from clients, families, and caregivers.
  • Help resolve scheduling and care-related issues.
  • Coordinate caregiver schedules and coverage.
  • Support field caregivers and elevate urgent concerns when needed.
  • Document calls and updates in scheduling system.
  • Provide professional, compassionate customer service.

Skills

Scheduling experience
Customer service
Home care experience
Strong phone skills

Tools

Scheduling software

Job description

Comfort Keepers of Anoka, MN is seeking an On-Call Care Coordinator to support clients and caregivers during evenings and weekends from a fully remote setup. The role focuses on scheduling, issue resolution, and high-quality customer service.

Typical pay includes a weekday on-call stipend of $15, $30 per weekend day, $17.50/hour for actual work, and a $50/month cell phone stipend, with paid training and a flexible part-time schedule. Retirement plan with company match after 1 year.

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