Remote Notary Appointment Scheduler

Certified Signer Nationwide; Phoenix (AZ); Remote; USD 42,000 - 62,000; Full time

Benefits offered by this job

Dental insurance

Health insurance

Paid time off

Vision insurance

Job summary

Certified Signer Nationwide is seeking a remote Scheduling Coordinator to handle inbound appointment requests for real estate signing across the country. You will work with customers, notaries, and our scheduling team to arrange timely appointments via phone, text, and email.

The ideal candidate has at least three years of customer service experience, excellent phone etiquette, and comfortable multitasking in a fast-paced remote environment.

Qualifications

• Three years of customer service
• Ability to be flexible, handle multiple tasks and show initiative
• Excellent phone etiquette
• Excellent verbal and written skills
• Ability to multitask, organize, and prioritize work
• Has access to quiet work environment
• Updated computer (extra monitor is helpful)
• High-speed Internet
• Working knowledge of standard computer programs (Google Suite, Microsoft Office Suite, etc.)

Responsibilities

• Schedule inbound notary signing agent appointment requests through our software
• Coordinate with customers and notaries by phone, email and text
• Collaborate and communicate with our scheduling team
• Work with management to meet customer's needs

Skills

Customer service

Flexible

Phone etiquette

Verbal & written

Multitask & prioritise

Tools

Google Suite

Microsoft Office

Job description

Certified Signer Nationwide is seeking a remote Scheduling Coordinator to handle inbound appointment requests for real estate signing across the country. You will work with customers, notaries, and our scheduling team to arrange timely appointments via phone, text, and email.

The ideal candidate has at least three years of customer service experience, excellent phone etiquette, and comfortable multitasking in a fast-paced remote environment.