Remote North America Enterprise Operations Lead

Deel; United States; Remote; USD 75,000 - 110,000; Full time

Benefits offered by this job

Health Insurance

401k Retirement Plan

Disability Insurance

Life Insurance

Employee Assistance Program (EAP)

Flexible Savings Account (FSA)

Flexible time off (PTO)

12 paid holidays per year

Parental leave

Job summary

Deel is seeking an Operations Manager to own onboarding and operational delivery for a portfolio of enterprise customers. You will partner across Product, Sales, Payroll, Legal, and Support to resolve challenges, drive process improvements, and scale operations as customers grow.

This role offers fast learning, ownership, and impact within a leading global SaaS company. You will gain exposure to onboarding, customer operations, payroll, product, and process improvement while helping build the

Qualifications

• Approximately 1–3 years of professional experience.
• Not pursuing investment banking or consulting; accelerated tech career trajectory.
• Strong ownership, steep learning curves, and the chance to make an outsized impact early in your career.
• Possess a technical or analytical degree in Engineering, Mathematics, Computer Science, Physics, Economics, or related field.
• Excellent communication and stakeholder management skills.
• Highly organized, execution‑oriented, and able to manage multiple priorities.

Responsibilities

• Own onboarding and operational delivery for a portfolio of enterprise customers.
• Partner cross‑functionally with Product, Sales, Payroll, Legal, and Support to resolve challenges.
• Drive operational excellence by identifying bottlenecks, improving processes, and implementing scalable solutions.
• Build trusted relationships with customers while ensuring a high‑quality operational experience.
• Analyze operational data to identify trends, risks, and opportunities for improvement.
• Take ownership of increasingly complex customer environments as your expertise grows.
• Contribute to building new operational playbooks that improve efficiency across Operations.

Skills

Analytical ability

Ownership

Cross-functional collaboration

Stakeholder management

Problem solving

Fast learner

Education

Technical or analytical degree

Job description

Deel is seeking an Operations Manager to own onboarding and operational delivery for a portfolio of enterprise customers. You will partner across Product, Sales, Payroll, Legal, and Support to resolve challenges, drive process improvements, and scale operations as customers grow.

This role offers fast learning, ownership, and impact within a leading global SaaS company. You will gain exposure to onboarding, customer operations, payroll, product, and process improvement while helping build the