Remote Nonprofit Donor Support Specialist (Inbound)

Gifted Hands Enterprises; Fort Belvoir (VA); Teletrabalho; USD 18 000 - 21 000; Tempo integral

Resumo da oferta

Gifted Hands Enterprises seeks reliable individuals for a work-from-home inbound donor support role. This independent-contractor opportunity offers flexible scheduling, no outbound calls, and compensation on a per-hour basis.

Contractors select available servicing intervals and must meet compliance and quality standards while maintaining confidentiality. Training and eligibility depend on location and equipment readiness.

Qualificações

• High school diploma or GED required.
• Minimum six months remote customer-service experience or one year onsite experience.
• Strong verbal communication and active-listening skills.
• Quiet, dedicated home workspace.
• Ability to navigate multiple systems while speaking.

Responsabilidades

• Answer inbound donor calls.
• Follow scripts and campaign procedures.
• Accurately enter donation and pledge information.
• Confirm donor and transaction details.
• Navigate computer systems while speaking.
• Maintain professionalism and confidentiality.
• Meet attendance and performance expectations.

Conhecimentos

Remote customer-service

Verbal communication

Active listening

Data entry

Multisystem navigation

Professional work habits

Quiet home workspace

Formação académica

High school diploma or GED

Ferramentas

Windows 11

USB headset

Wired Ethernet

Dual monitors

Descrição da oferta de emprego

Gifted Hands Enterprises seeks reliable individuals for a work-from-home inbound donor support role. This independent-contractor opportunity offers flexible scheduling, no outbound calls, and compensation on a per-hour basis.

Contractors select available servicing intervals and must meet compliance and quality standards while maintaining confidentiality. Training and eligibility depend on location and equipment readiness.