Remote Donation Processing Specialist (Inbound Calls)

Faithful Financial Co, LLC; United States; Remote; USD 18,000 - 21,000; Full time

Job summary

Faithful Financial Co, LLC is seeking reliable, professional individuals to join as remote, independent-contractor donors’ support specialists, offering work-from-home with flexible scheduling. You will answer inbound donor calls, follow structured scripts, accurately log donations, and maintain confidentiality while meeting attendance and performance expectations.

This is a 1099 contract role with no outbound calls or solicitations; equipment and certification requirements apply, and

Qualifications

• High school diploma or GED required.
• At least six months of remote customer-service experience or one year of onsite customer-service experience.
• Strong verbal communication and active-listening skills.
• Accurate data-entry and basic computer skills.
• Ability to navigate multiple systems while speaking.
• Professional and dependable work habits.
• A quiet, dedicated home workspace.

Responsibilities

• Answer inbound calls from donors.
• Follow structured scripts and campaign procedures.
• Accurately enter donation and pledge information.
• Confirm donor and transaction details.
• Navigate computer systems while speaking with callers.
• Maintain professionalism and confidentiality.
• Follow compliance and quality standards.
• Meet established attendance and performance expectations.

Skills

Verbal communication

Active listening

Data entry

Multitasking

Education

High school diploma or GED

Tools

Windows 11

USB headset

Wired ethernet

RAM 8GB

Dual monitors

Job description

Faithful Financial Co, LLC is seeking reliable, professional individuals to join as remote, independent-contractor donors’ support specialists, offering work-from-home with flexible scheduling. You will answer inbound donor calls, follow structured scripts, accurately log donations, and maintain confidentiality while meeting attendance and performance expectations.

This is a 1099 contract role with no outbound calls or solicitations; equipment and certification requirements apply, and