Remote Donor Support Specialist — Inbound Donations

Faithful Financial Co, LLC; Fort Lauderdale (FL); Remote; USD 18,000 - 21,000; Full time

Job summary

Zohorecruit invites individuals to join an independent-contractor role delivering inbound donor support from home. You’ll select available servicing hours, follow structured scripts, and accurately process pledges for established nonprofit campaigns.

This is not a sales position and there are no outbound calls. Applicants should have a high school diploma or GED, at least six months of remote customer-service experience, strong verbal communication, and the ability to navigate multiple systems

Qualifications

• High school diploma or GED.
• Six months remote customer-service experience or one year on-site customer-service experience.
• Strong verbal communication and active-listening skills.
• Accurate data-entry and basic computer skills.
• Ability to navigate multiple systems while speaking.
• Professional and dependable work habits.
• A quiet, dedicated home workspace.

Responsibilities

• Answer inbound calls from donors.
• Follow structured scripts and campaign procedures.
• Accurately enter donation and pledge information.
• Confirm donor and transaction details.
• Navigate computer systems while speaking with callers.
• Maintain professionalism and confidentiality.
• Meet attendance and performance expectations.

Skills

Inbound calling

Data entry

Active listening

Verbal communication

Professionalism

Education

High school diploma or GED

Tools

Windows 11

CRM software

Job description

Zohorecruit invites individuals to join an independent-contractor role delivering inbound donor support from home. You’ll select available servicing hours, follow structured scripts, and accurately process pledges for established nonprofit campaigns.

This is not a sales position and there are no outbound calls. Applicants should have a high school diploma or GED, at least six months of remote customer-service experience, strong verbal communication, and the ability to navigate multiple systems