Remote NJ Energy Efficiency Program Ops Manager

ICF Olson; New Jersey; Remote; USD 89,000 - 152,000; Full time

Benefits offered by this job

Flexible workplace arrangements

Tuition reimbursement

401k matching

Employee Stock Purchase Plan

Volunteer opportunities

Job summary

ICF Olson is seeking an Associate Manager, Program Operations in NJ to lead operations for residential energy efficiency programs. You will manage a team, ensure accurate invoicing, and drive process improvements with cross‑functional partners and external stakeholders.

You will oversee calendarized reviews, QA/QC checks, and timely client deliverables while growing expertise in ICF program systems. Training and career development are available, with a focus on results and collaboration.

Qualifications

• Bachelor’s Degree in Business, Data Analysis, Environmental Studies, Energy or related discipline (or substitute one year of related experience per year of education).
• 3+ years of energy efficiency, utility, data analysis, operations experience.

Responsibilities

• Support the implementation of PSE&G’s Income Qualified Home Weatherization program.
• Ensure timeliness and accuracy of all program invoices to the client.
• Ensure customer projects comply with program calculations, policies and procedures.
• Manage a team of Operations Specialists who review program applications.
• Monitor projects for QA/QC compliance and drive improvements.
• Develop, update, and maintain program process documentation.
• Communicate with subcontractors to improve program outcomes.
• Develop monthly accruals and forecasts for KPI accuracy.
• Become proficient in SLT, SSRS and SnuggPro.
• Training will be provided.

Skills

Data analysis

Time management

Communication

Problem solving

Leadership

Education

Bachelor’s Degree in Business, Data Analysis, Environmental Studies, Energy or related discipline

Tools

SharePoint Lists

PowerBI

Power Automate

Job description

ICF Olson is seeking an Associate Manager, Program Operations in NJ to lead operations for residential energy efficiency programs. You will manage a team, ensure accurate invoicing, and drive process improvements with cross‑functional partners and external stakeholders.

You will oversee calendarized reviews, QA/QC checks, and timely client deliverables while growing expertise in ICF program systems. Training and career development are available, with a focus on results and collaboration.