Remote New Patient Coordinator - Healthcare Onboarding

Us Oncology Inc; San Antonio (TX); Remote; USD 42,000 - 64,000; Full time

Job summary

The US Oncology Network is seeking a New Patient Coordinator for a full-time remote role supporting the Revenue Cycle Department at Texas Oncology in San Antonio, TX. The role requires strong patient access experience, healthcare terminology proficiency, and familiarity with PMS/EHR systems.

Responsibilities include coordinating new patient referrals, scheduling, insurance verification, and maintaining accurate patient records while upholding HIPAA standards and providing compassionate

Qualifications

• 2+ years patient access and/or referral management in healthcare.
• Proficiency with Microsoft Office (Outlook, Word, Teams, Excel).
• Knowledge of PMS and EHR platforms.
• Familiarity with insurance benefits and eligibility verification.

Responsibilities

• Serve as liaison between referring providers, clinical teams, and new patients for coordination of care.
• Manage the full continuum of new patient referrals and scheduling.
• Verify patient demographics, insurance, and referrals during registration.
• Update patient accounts in the practice management system and ensure data accuracy.
• Provide clear communication on appointment logistics and preparation.

Skills

Two years patient access experience

MS Office proficiency

Medical terminology

Insurance benefits verification

HIPAA knowledge

Education

High School diploma or equivalent

Tools

PMS platforms

EHR platforms

Job description

The US Oncology Network is seeking a New Patient Coordinator for a full-time remote role supporting the Revenue Cycle Department at Texas Oncology in San Antonio, TX. The role requires strong patient access experience, healthcare terminology proficiency, and familiarity with PMS/EHR systems.

Responsibilities include coordinating new patient referrals, scheduling, insurance verification, and maintaining accurate patient records while upholding HIPAA standards and providing compassionate