Remote Network Engineer – Growth & Flexible Hours

Placements24; East End (United States Virgin Islands); Hybrid; USD 70,000 - 110,000; Full time

Benefits offered by this job

Performance bonus

Home office stipend

Health, dental, vision insurance

Learning & certifications

Flexible hours

Job summary

Placements24 is seeking a Remote Network Support Engineer to diagnose and resolve complex network issues from a home office. You will provide Tier 2/3 support for routers, switches, firewalls, and VPNs, and participate in remote configuration changes and maintenance across multi‑tenant environments.

You will monitor performance, document procedures, and collaborate with IT teams to ensure reliable network services across time zones. A strong remote-work ethic is essential.

Qualifications

• Proven experience in network administration and support, with a focus on remote troubleshooting.
• Strong understanding of TCP/IP, routing protocols (BGP, OSPF), switching technologies (VLANs, STP), and firewall management.
• Experience with network monitoring tools such as SolarWinds, PRTG, or Nagios.
• Excellent analytical and problem-solving skills; strong communication and ability to work remotely.

Responsibilities

• Provide Tier 2 and Tier 3 technical support for network infrastructure, including routers, switches, firewalls, and VPNs.
• Monitor network performance and proactively identify potential issues, implementing solutions to prevent outages.
• Troubleshoot and resolve complex network connectivity and performance problems reported by clients or internal teams.
• Perform remote configuration changes, updates, and maintenance on network devices.
• Document network configurations, procedures, and troubleshooting steps in the knowledge base.
• Collaborate with other IT teams to ensure seamless integration and operation of network services.

Skills

TCP/IP

BGP

OSPF

VLANs

STP

Firewall management

Analytical skills

Communication

Remote troubleshooting

Troubleshooting

Network design

Documentation

Tools

SolarWinds

PRTG

Nagios

Job description

Placements24 is seeking a Remote Network Support Engineer to diagnose and resolve complex network issues from a home office. You will provide Tier 2/3 support for routers, switches, firewalls, and VPNs, and participate in remote configuration changes and maintenance across multi‑tenant environments.

You will monitor performance, document procedures, and collaborate with IT teams to ensure reliable network services across time zones. A strong remote-work ethic is essential.