Remote NBHWC Health Coach & Chronic Care Navigator

Cadence; Seattle (WA); Remote; USD 30,000 - 36,000; Full time

Benefits offered by this job

Competitive pay & equity

Fully remote

Comprehensive health coverage: Medical

Paid time off

401k plan + matching

Paid parental leave

Home office stipend

Job summary

Cadence is seeking a Clinical Navigator (Health Coach) to deliver virtual chronic care support for Medicare patients enrolled in Cadence care programs. This role focuses on proactive outreach, coaching, and care coordination to close gaps in care while addressing barriers such as access to resources and transportation.

The position is full-time and remote, based in the United States, with standard hours across time zones and structured check-ins using Cadence platforms.

Qualifications

• An active NBHWC health coaching certification is required.
• At least 1 year of experience as a health coach is required.
• Experience providing patient education and support to individuals managing chronic conditions is required.
• Remote work readiness (including stable high-speed WiFi) is required.
• Fluency in Spanish is strongly preferred.
• Fluency with AI-assisted clinical tools (such as Gemini, Open Evidence, or comparable platforms) and the ability to speak credibly with providers and patients about where AI supports care delivery and where human judgment remains non-negotiable.

Responsibilities

• Conduct outbound telephonic patient outreach and provide one-on-one coaching and support to patients managing chronic conditions.
• Help patients execute personalized care plans and achieve their goals through education and coaching focused on behavior modification, nutrition, physical activity, and self-management strategies.
• Conduct comprehensive assessments of patients’ health status, lifestyle behaviors, nutritional habits, and readiness to change.
• Educate patients on disease management, medication adherence, symptom recognition, and prevention strategies, and execute care delivery tasks under clinical supervision.
• Monitor patients’ progress, adherence to treatment plans, and health outcomes through regular check-ins and remote monitoring tools.
• Document patient interactions, outcomes, and follow-up plans in the Cadence platform; identify barriers to care and connect patients with resources.
• Collaborate in real time with clinicians and patient support teams using Cadence Platform, Google Workspace, and Slack.

Skills

Health coaching

Patient education

Care coordination

Remote work readiness

Spanish language

AI-assisted clinical tools

Education

NBHWC health coaching certification

Tools

Gemini

Open Evidence

Job description

Cadence is seeking a Clinical Navigator (Health Coach) to deliver virtual chronic care support for Medicare patients enrolled in Cadence care programs. This role focuses on proactive outreach, coaching, and care coordination to close gaps in care while addressing barriers such as access to resources and transportation.

The position is full-time and remote, based in the United States, with standard hours across time zones and structured check-ins using Cadence platforms.