Remote National eCommerce Account Leader

W.C. Bradley Co.; Georgia; Hybrid; USD 120,000 - 180,000; Full time

Job summary

W.C. Bradley Co. seeks a National Accounts Manager – eCommerce to drive profitable growth for key online retail accounts while owning the P&L and leading cross‑functional teams.

You will develop and execute JBPs, forecast demand, optimize inventory, and steer retail media strategy to improve ROAS and traffic, collaborating with Product, Marketing, Finance, Supply Chain, and Operations to deliver customer and company goals.

Qualifications

• Bachelor’s degree in Business, Marketing, or related field.
• 5+ years of experience in e-commerce sales or a related area.
• Demonstrated experience managing large national retail accounts, preferably including Wayfair, The Home Depot, or other omnichannel retailers.
• 1 to 3 years of supervisory experience preferred, with a proven track record in managing a sales team.

Responsibilities

• Own the full P&L for assigned eCommerce customers, delivering profitable revenue growth while achieving sales, margin, and profitability objectives.
• Serve as the primary relationship owner for assigned customer accounts, developing trusted partnerships with merchant, category, marketing, retail media, and operations teams.
• Develop and execute annual Joint Business Plans (JBPs) aligned with customer and company growth objectives.
• Lead customer business reviews, line reviews, annual planning meetings, and executive presentations.
• Develop pricing, promotional, and merchandising strategies that drive sales while protecting profitability.
• Own retail media strategy and investment for assigned customers, maximizing ROAS and sales performance.
• Monitor and improve key eCommerce performance metrics including traffic, conversion, click-through rate, Buy Box, digital shelf health, and content quality.
• Lead and develop the merchandising team responsible for digital shelf execution, product content, promotions, and online merchandising activities.
• Ensure best-in-class product content, imagery, enhanced content, and brand representation across retailer websites.

Skills

P&L management

Forecasting

Budgeting

Excel

PowerPoint

Omnichannel retail

Strategic account management

Leadership

Education

Bachelor's degree in Business/Marketing

Tools

SAP

Power BI

IBP

Wayfair Partner Home

Home Depot Supplier Hub

Salsify

YipIt

Stackline

Job description

W.C. Bradley Co. seeks a National Accounts Manager – eCommerce to drive profitable growth for key online retail accounts while owning the P&L and leading cross‑functional teams.

You will develop and execute JBPs, forecast demand, optimize inventory, and steer retail media strategy to improve ROAS and traffic, collaborating with Product, Marketing, Finance, Supply Chain, and Operations to deliver customer and company goals.