National Account Manager: eCommerce

Creative Financial Staffing, LLC; Chicago (IL); On-site; USD 120,000 - 140,000; Full time

Job summary

Creative Financial Staffing, LLC in Chicago, IL seeks a National Account & E-Commerce Manager to lead top national and online accounts, including major marketplaces. You will optimize listings, manage Amazon advertising and performance, and drive growth across the catalog with data-driven decisions.

You will mentor a small account support team, develop KPI reporting for reviews with OEM partners, and collaborate with sales to execute promotions and new product launches.

Qualifications

• 5+ years of experience in e-commerce, national account management or digital merchandising.
• Hands-on experience managing large online product catalogs and marketplace platforms.
• Amazon Vendor Central experience strongly preferred.
• Advanced Excel and data analysis skills with experience reporting on sales and advertising/operational performance.

Responsibilities

• Manage strategic national and e-commerce accounts, ensuring strong execution across sales, inventory, promotions, and customer initiatives.
• Optimize product listings, catalog quality, content accuracy, and new product launches across online marketplaces.
• Own Amazon advertising strategy, budgets, campaign performance, and ROI metrics.
• Develop KPI reporting and present insights, recommendations, and business reviews to customers and OEM partners.
• Lead and mentor a team of account support professionals while improving processes and operational efficiency.

Job description

Why This Opportunity Stands Out:

• Lead high-visibility relationships with industry-leading accounts including Amazon, Walmart, Grainger, and eBay.
• Own e-commerce growth strategy, catalog expansion, and advertising performance with direct impact on revenue.
• Gain leadership experience managing and developing a dedicated account support team.
• Drive business reviews with OEM partners and influence key growth initiatives.
• Leverage data, analytics, and digital merchandising expertise to shape strategic decisions and deliver results.

Target Compensation: $120,000-140,000 + Bonus

Key Responsibilities for the National Account & E-Commerce Manager:

• Manage strategic national and e-commerce accounts, ensuring strong execution across sales, inventory, promotions, and customer initiatives.
• Optimize product listings, catalog quality, content accuracy, and new product launches across online marketplaces.
• Own Amazon advertising strategy, budgets, campaign performance, and ROI metrics.
• Develop KPI reporting and present insights, recommendations, and business reviews to customers and OEM partners.
• Lead and mentor a team of account support professionals while improving processes and operational efficiency.

Qualifications for the National Account & E-Commerce Manager:

• 5+ years of experience in e-commerce, national account management, digital merchandising, or related fields.
• Hands-on experience managing large online product catalogs and marketplace platforms.
• Amazon Vendor Central experience strongly preferred.
• Advanced Excel and data analysis skills with experience reporting on sales, advertising, and operational performance.