Remote National Accounts Field Ops Technician

Kastle Systems; Seattle (WA); Remote; USD 90,000 - 120,000; Full time

Job summary

Kastle Systems is seeking a National Accounts - Remote Field Operations Technician to lead installation oversight and commissioning support for enterprise access control systems across multiple sites nationwide. The role emphasizes Mercury-based platforms, field leadership, and coordination with Project Managers, Site Leads, and subcontractors.

The position requires extensive travel (up to 75%) and the ability to manage multiple projects simultaneously in fast-paced construction environments,

Qualifications

• Experience with electronic security system installation and access control.
• Hands-on experience with Mercury-based platforms is required.
• Strong ability to manage multiple projects and priorities.
• Excellent communication and cross-functional collaboration skills.

Responsibilities

• Travel to project locations to support installation activities and commissioning efforts.
• Assess site conditions, installation quality, and overall readiness.
• Provide guidance to technicians and subcontractors during project execution.
• Coordinate with Project Managers, general contractors, and customers for site access and logistics.
• Support multiple active projects while maintaining clear communication and follow-through.
• Verify systems and documentation preparation for commissioning and turnover.

Skills

Access control installation

Mercury-based platforms

Project coordination

Cross-functional collaboration

Field execution

Documentation & testing

Communication

Travel coordination

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

Job description

Kastle Systems is seeking a National Accounts - Remote Field Operations Technician to lead installation oversight and commissioning support for enterprise access control systems across multiple sites nationwide. The role emphasizes Mercury-based platforms, field leadership, and coordination with Project Managers, Site Leads, and subcontractors.

The position requires extensive travel (up to 75%) and the ability to manage multiple projects simultaneously in fast-paced construction environments,