Remote National Accounts Field Technician - Access Control

Kastle Systems; Detroit (MI); Remote; USD 85,000 - 120,000; Full time

Benefits offered by this job

401(k) with Company Match

Healthcare Coverage

Employee Assistance Program (EAP)

Paid Time Off

Professional Development

Job summary

i2G Systems in Detroit specializes in advanced physical electronic security and life safety solutions, including Mercury-based access control. The National Account Remote Field Operations Technician role serves as the primary field resource for installation oversight, commissioning support, and operational readiness across multiple projects nationwide.

The ideal candidate is a self-starter who can lead field teams, coordinate with Project Managers and subcontractors, travel extensively, and

Qualifications

• 5 to 7 years of experience in physical and electronic security systems.
• Working knowledge of enterprise access control systems.
• Hands-on Mercury-based access control platforms experience.
• Ability to travel throughout the United States up to 75%.

Responsibilities

• Travel to project locations to support installation activities and commissioning.
• Validate system functionality and ensure installations meet project specs.
• Maintain accurate system documentation and project records.
• Coordinate with engineering and integration teams to deploy systems.

Skills

Access control installation

Mercury-based systems

Project coordination

Cross-functional collaboration

Communication

Field execution

Reading construction drawings

Documentation

Time management

Tools

Mercury-based access control

Turnstile systems

Job description

i2G Systems in Detroit specializes in advanced physical electronic security and life safety solutions, including Mercury-based access control. The National Account Remote Field Operations Technician role serves as the primary field resource for installation oversight, commissioning support, and operational readiness across multiple projects nationwide.

The ideal candidate is a self-starter who can lead field teams, coordinate with Project Managers and subcontractors, travel extensively, and