National Accounts Field Technician – Access Control

Kastle Systems; Renton (WA); Sur place; USD 75 000 - 105 000; Plein temps

Avantages offerts par ce poste

401(k) with Company Match

Healthcare Coverage: Medical, Dental,

Employee Assistance Program (EAP)

Paid Time Off

Annual development stipend

Company-paid certifications

Educational reimbursement for eligible

Career Growth: High-impact projects

Résumé du poste

i2G Systems is seeking a National Account Remote Field Operations Technician to lead installation oversight, commissioning support, and operational readiness for enterprise access control systems on nationwide projects. travel up to 75% is expected as you coordinate with project managers, site leads, subcontractors, and integration teams to ensure quality and customer satisfaction.

The ideal candidate will have 5–7 years in physical/electronic security, hands-on Mercury-based access control

Qualifications

• 5–7 years of experience in physical and electronic security systems.
• Working knowledge of enterprise access control systems.
• Hands-on experience with Mercury-based access control platforms.
• Thorough understanding of electronic security system components and installation practices.
• Strong ability to support field execution and project delivery across multiple sites.
• Strong verbal and written communication skills.
• Experience with turnstile systems.
• Ability to travel throughout the United States up to 75%.

Responsabilités

• Travel to project locations to support installation activities, head-end terminations, system startup, and commissioning efforts.
• Assist in validating system functionality and ensuring installations meet project specifications and customer requirements.
• Maintain accurate system documentation, test results, and project records.
• Partner with Engineering and Advanced Integration teams to support system deployment and commissioning activities.
• Assess site conditions, installation quality, project risks, and overall readiness.
• Monitor installation progress and verify compliance with project standards and best practices.
• Identify opportunities to improve efficiency, quality, and execution consistency across sites.
• Communicate field observations and emerging risks to project stakeholders to support proactive decision-making.
• Provide guidance and support to technicians, subcontractors, and trade partners during project execution.
• Ensure compliance with company standards, project specifications, and installation requirements.
• Promote alignment around project milestones, priorities, and execution expectations.
• Support Site Leads and subcontractors with field coordination and project delivery activities.
• Collaborate with Project Managers to communicate field conditions that may impact scope, schedule, or budget.
• Coordinate with general contractors, customers, and trade partners to support site access, logistics, and work planning.
• Support multiple active projects simultaneously while maintaining consistent communication and follow-through.
• Facilitate coordination between field teams, commissioning resources, and project stakeholders.
• Verify systems, documentation, and site conditions are prepared for commissioning and customer turnover.
• Support project closeout activities and final acceptance processes.
• Track recurring field observations and recommend opportunities for process improvement.
• Share best practices and lessons learned across projects to improve overall field execution.

Connaissances

Electronic security installation

Mercury-based access control

Multi-project management

Field coordination

Cross-functional collaboration

Influencing without authority

Technician coordination

Construction environment knowledge

Reading construction drawings

Documentation and time management

Attention to detail

Safety & quality focus

MS Office suite

Outils

Mercury-based access control platform

Description du poste

i2G Systems is seeking a National Account Remote Field Operations Technician to lead installation oversight, commissioning support, and operational readiness for enterprise access control systems on nationwide projects. travel up to 75% is expected as you coordinate with project managers, site leads, subcontractors, and integration teams to ensure quality and customer satisfaction.

The ideal candidate will have 5–7 years in physical/electronic security, hands-on Mercury-based access control