Remote NA Partner Success Manager

Medius Benelux; United States; Remote; USD 104,000 - 127,000; Full time

Job summary

Medius is seeking a Partner Relationship Manager for North America, predominantly remote from the USA. You will be the primary contact for NA partners, ensuring engagement, trust, and success with Medius solutions.

You will coordinate across sales, support, and services, monitor partner health, and lead onboarding of new partners while building strong, lasting relationships across time zones in North America.

Qualifications

• 3+ years in a partner-facing role.
• Track record of managing relationships, not just maintaining them.
• Strong communicator with clear, calm, direct style.
• Experience in SaaS or B2B tech.
• Based in North America with time-zone flexibility.

Responsibilities

• Own day-to-day relationship with a portfolio of NA partners.
• Monitor partner health: satisfaction and engagement.
• Coordinate with internal teams to fulfill partner needs.
• Identify and resolve issues early.
• Prepare partner performance reviews.
• Maintain partner records and logs.
• Support onboarding for new NA partners.

Skills

Partner relationship management

Relationship building

Communication

SaaS/B2B tech

NA time zones

Tools

CRM software

Job description

Medius is seeking a Partner Relationship Manager for North America, predominantly remote from the USA. You will be the primary contact for NA partners, ensuring engagement, trust, and success with Medius solutions.

You will coordinate across sales, support, and services, monitor partner health, and lead onboarding of new partners while building strong, lasting relationships across time zones in North America.