Partner Relationship Manager, North America

Medius AB; Northern (KY); Hybrid; USD 115,000 - 135,000; Full time

Benefits offered by this job

Medical benefits

Paid time off

Retirement benefits

Remote-friendly

Job summary

Medius is a global leader in cloud-based spend management solutions. We are hiring a Partner Relationship Manager to own the NA partner portfolio and build trusted relationships that help partners succeed with Medius.

You will work with sales, support, and services to ensure partners get what they need and stay engaged. Based in North America, you should have SaaS or B2B tech experience, a track record of managing complex relationships, and a passion for problem-solving.

Qualifications

• 3+ years in a partner-facing role.
• A track record of managing relationships — not just maintaining them.
• A natural at keeping multiple stakeholders happy at the same time.
• Strong communicator — clear, calm, and direct.
• Experience in SaaS or B2B tech.
• Based in North America, with flexibility to work across time zones when needed.

Responsibilities

• Own the day-to-day relationship with a portfolio of NA partners — be their go-to person.
• Keep a close eye on partner health: satisfaction, engagement, and how things are tracking.
• Coordinate across internal teams (sales, support, services) to get partners what they need.
• Be the first to hear about issues, and the first to start fixing them.
• Prepare partner performance reviews.
• Keep partner records and activity logs current — no surprises for anyone.
• Support onboarding for new partners coming into the NA region.

Skills

Partner management

Relationship management

Strong communication

SaaS experience

NA-based

Tools

CRM

Job description

About Us

At Medius, we believe managing finance should be about strategy, not stress. That same mindset shapes not only the solutions we build, but also the culture we create for our people. We remove complexity, embrace innovation, and give our teams the freedom to focus on what truly matters — whether that’s transforming the future of finance with AI or finding balance to go home on time.

Founded in Sweden in 2001, Medius has grown from a local startup into a global leader in cloud-based spend management solutions. Today, thousands of organizations worldwide trust us to simplify accounts payable and spend management processes. Our journey has been driven by continuous innovation, a passion for technology, and above all — the people who make it happen.

We’re more than a software company. We’re a team of problem-solvers, innovators and collaborators working together to reinvent the category of accounts payable. Our solutions use Artificial Intelligence to eliminate manual work, bring clarity, confidence, and control, and empower finance teams of the future.

At Medius, our values guide how we work and grow together:

• Connect – We believe in the power of people—individually and collectively and our success depends on understanding and respecting each other. We appreciate that ‘empowering finance teams of the future’ is an exciting endeavor, and we share it with everyone around us.

• Question – We enjoy the challenge of our work and the thrill of collaboration. We are not afraid to question ourselves and each other because we believe diverse perspectives can lead to better outcomes and that there is great power in resolution.

• Own – We are thorough, thoughtful, and decisive. We anticipate what’s next, what a customer might need, and then we deliver. That’s how we get things done. And that’s how we remain a leader. Customers trust us to do our job so that they can focus on what they do best.

At Medius, you’ll join a diverse, global community where curiosity is celebrated, ideas matter, and innovation never stops. If you’re passionate about technology, eager to make an impact, and ready to grow alongside a team that lives its values, Medius is where you can do your best work — your impact is global.

Learn more at www.medius.com

Job overview

As Partner Relationship Manager, you will be the main point of contact for our North America partner portfolio. You will make sure partners feel supported, stay engaged, and have everything they need to succeed with Medius.

Our NA partner delivery team is growing fast — and we need someone to own the day-to-day of those relationships, so our Partner Delivery Manager can focus on the bigger picture. You do not need to know our product inside out on day one. What matters is that you know how to build trust, keep things moving, and solve problems before they become issues.

Responsibilities and Duties

• Own the day-to-day relationship with a portfolio of NA partners — be their go-to person

• Keep a close eye on partner health: satisfaction, engagement, and how things are tracking

• Coordinate across internal teams (sales, support, services) to get partners what they need

• Be the first to hear about issues, and the first to start fixing them

• Prepare partner performance reviews

• Keep partner records and activity logs current — no surprises for anyone

• Support onboarding for new partners coming into the NA region

Qualifications

• 3+ years in a partner-facing role

• A track record of managing relationships — not just maintaining them

• A natural at keeping multiple stakeholders happy at the same time

• Strong communicator — clear, calm, and direct

• Experience in SaaS or B2B tech

• Based in North America, with flexibility to work across time zones when needed

Preferred

• Experience in AP automation, P2P, or spend management solutions

• Background in channel, alliances, or partner ecosystem roles

• Familiarity with CRM or partner management tools

Medius is committed to fair andequitablecompensation practices.

The estimated base salary range for this role is $115,000+ USD, whichrepresentsa good-faith estimate of the compensation for this position.

Actual compensation will bedeterminedbased onseveralfactors, including but not limited to relevant skills, experience, qualifications, certifications, internal equity, and the geographic location in which the role is performed. Compensation may vary for roles performed indifferent locationsdue to differences in the cost of labor.

The total compensation package for this position may also include eligibility for variable compensation (such as a performance bonus or commission), benefits, and/or participation in other incentive or benefit plans,in accordance withthe terms of the applicable plans.Benefits may include medical, dental, and vision coverage, paid time off, and retirement benefits, subject to eligibility requirements.

Medius is an equal opportunity employer.

We are committed to providing equal employment opportunities to all qualified applicants and employees, without regard to race, color, religion, sex (including pregnancy, sexual orientation, and gender identity or expression), national origin, ancestry, age, disability (physical or mental), genetic information, medical condition, marital status, citizenship or immigration status, military or veteran status, or any other characteristic protected by applicable federal, state, or local laws.

If you require a reasonable accommodation due to a disability or for religious reasons during the application or interview process, please review our accommodations process.

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