Remote Mortgage Loan Processor — Australian Lending Expert

D2B; United States; A distancia; USD 7300 - 9900; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Remote work

Descripción de la vacante

D2B is seeking a Mortgage Loan Processor to support a busy Australian mortgage and commercial finance brokerage. The role requires experience with Australian lending, loan processing, and client service, working closely with brokers to ensure efficient processing and excellent customer service throughout the lending journey.

Responsibilities include assembling loan applications, document collection, lender submissions, CRM updates, valuations, settlements support, and client communications while

Formación

• Experience supporting an Australian mortgage broker.
• Understanding of Australian residential lending processes.
• Excellent written and verbal English communication skills.
• High attention to detail.
• Ability to work independently and meet deadlines.
• Strong organisational and time management skills.
• Proficiency with Microsoft Office and Google Workspace.
• Desirable: experience with commercial lending, asset & equipment finance, CRM systems like Mercury Nexus/Infynity/Salestrekker/MyCRM.

Responsabilidades

• Prepare and package residential, commercial, and asset finance loan applications.
• Collect, review, and organise supporting documents.
• Submit applications to lenders and monitor progress.
• Follow up with lenders, BDMs, solicitors, accountants, and clients.
• Maintain accurate records in CRM systems.
• Order valuations and track outstanding requirements.
• Assist with settlements and post-settlement administration.
• Liaise with clients via email and phone; provide updates on progress; schedule appointments.
• Maintain electronic client files and ensure documents are complete and compliant.
• Assist with lender and aggregator requirements; prepare supporting documentation for credit assessments.
• Support social media content scheduling and client database campaigns; assist with partner communications.

Conocimientos

Mortgage broker support

Residential lending

English communication

Attention to detail

Independent work

Time management

Microsoft Office & Google Workspace

Herramientas

CRM systems (Mercury Nexus)

CRM (Infynity)

CRM (Salestrekker)

CRM (MyCRM)

Descripción del empleo

D2B is seeking a Mortgage Loan Processor to support a busy Australian mortgage and commercial finance brokerage. The role requires experience with Australian lending, loan processing, and client service, working closely with brokers to ensure efficient processing and excellent customer service throughout the lending journey.

Responsibilities include assembling loan applications, document collection, lender submissions, CRM updates, valuations, settlements support, and client communications while