Remote Mortgage Processing and Compliance Specialist
D2B
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Benefits offered by this job
Job summary
D2B is seeking an experienced Mortgage Broking Support Specialist to back-office loan administration in the Australian mortgage environment. You will manage client files in Mercury, follow up documentation, and prepare compliance notes to support brokers through ApplyOnline submissions.
The role requires meticulous data entry, strong English communication, and the ability to handle multiple applications across different stages while ensuring compliance with Best Interests Duty and lender
Qualifications
- At least 4 years of mortgage-broking support, loan-processing or lending administration experience.
- Experience supporting Australian mortgage brokers and understanding home-loan submissions.
- Strong attention to detail and accurate data-entry across client files.
Responsibilities
- Send reminders and follow up on outstanding documents and requirements.
- Prepare compliance and Best Interests Duty notes with broker guidance.
- Enter income, expenses and lending details into serviceability calculators.
- Maintain Mercury CRM files with current personal and financial information.
- Prepare and submit applications through ApplyOnline with supporting documents.
- Monitor application progress and escalate issues to the broker as needed.
Skills
Tools
Job description
D2B is seeking an experienced Mortgage Broking Support Specialist to back-office loan administration in the Australian mortgage environment. You will manage client files in Mercury, follow up documentation, and prepare compliance notes to support brokers through ApplyOnline submissions.
The role requires meticulous data entry, strong English communication, and the ability to handle multiple applications across different stages while ensuring compliance with Best Interests Duty and lender
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