Remote Mortgage Loan Processor | Australian Lending Expert

United States Digital Space LLC; United States; Remote; USD 8,600 - 11,000; Full time

Benefits offered by this job

Remote job

Australian business hours (dayshift)

Job summary

United States Digital Space LLC is seeking a highly organised Mortgage Loan Processor to support a busy Australian Mortgage and Commercial Finance Brokerage. The role focuses on processing loan applications, collecting documents, and ensuring exceptional service throughout the lending journey.

The ideal candidate has experience with Australian lending, strong English communication, and competence in Excel, Google Workspace, and MyCRM, ensuring accurate, compliant records and timely file

Qualifications

• Previous experience supporting an Australian mortgage broker.
• Strong understanding of Australian residential lending processes.
• Excellent written and verbal English communication skills.
• High attention to detail.
• Ability to work independently and meet deadlines.
• Hands-on experience with MyCRM is required.
• Proficiency with Microsoft Excel and Google Workspace.

Responsibilities

• Prepare and package residential, commercial, and asset finance loan applications.
• Collect, review, and organise supporting documents.
• Submit applications to lenders and monitor progress.
• Follow up with lenders, BDMs, solicitors, accountants, and clients.
• Maintain accurate records in CRM systems.
• Order valuations and track outstanding requirements.
• Assist with settlements and post-settlement administration.
• Liaise with clients via email and phone.
• Provide updates on loan application progress.
• Schedule appointments and manage broker calendars.
• Ensure a high level of customer service at all times.
• Maintain electronic client files.
• Ensure documents are complete and compliant.
• Assist with lender and aggregator requirements.
• Prepare supporting documentation for credit assessments.
• Assist with social media content scheduling.
• Manage client database and follow-up campaigns.
• Support referral partner communications.
• Assist with preparation of presentations and marketing material

Skills

English communication

Time management

Attention to detail

Independent worker

Organizational skills

CRM experience

Tools

MyCRM

Microsoft Excel

Google Workspace

Job description

United States Digital Space LLC is seeking a highly organised Mortgage Loan Processor to support a busy Australian Mortgage and Commercial Finance Brokerage. The role focuses on processing loan applications, collecting documents, and ensuring exceptional service throughout the lending journey.

The ideal candidate has experience with Australian lending, strong English communication, and competence in Excel, Google Workspace, and MyCRM, ensuring accurate, compliant records and timely file