Remote Modern Workplace Engineering Manager
Southern New Hampshire University
A complete application in a minute
Tailored resume and cover letter, ready to send.
Benefits offered by this job
Job summary
Southern New Hampshire University is seeking a Senior Modern Workplace Engineering Manager to lead a team of engineers and administrators responsible for the daily operation, engineering, and continuous improvement of Modern Workplace services across Microsoft 365, Intune, Windows, SharePoint, and related technologies.
You will translate strategy into technical roadmaps, coach talent, set standards, and collaborate with security and IT teams to deliver secure, reliable solutions while
Qualifications
- Seven or more years of progressive experience in Modern Workplace technologies.
- Three or more years of formal people-management or team leadership.
- Bachelor's degree or equivalent years of experience acceptable.
Responsibilities
- Lead, coach, and develop a team of Modern Workplace engineers and administrators.
- Provide hands-on technical leadership across Microsoft 365, endpoint management, collaboration, identity, security, automation, and device-management.
- Serve as a senior escalation point for complex technical incidents, service disruptions, implementation challenges, and architectural decisions.
- Participate directly in technical discovery, solution design, configuration, testing, deployment, troubleshooting, and documentation when needed.
- Review technical designs, implementation plans, scripts, configurations, and operational procedures for quality, security, scalability, and supportability.
- Manage work intake, prioritization, resource assignment, execution, and follow-through across operational and project-based work.
- Translate departmental strategy and institutional requirements into technical roadmaps, delivery plans, and team assignments.
- Establish clear technical standards, engineering practices, documentation requirements, and accountability expectations.
- Conduct regular one-on-one meetings, performance discussions, technical coaching, and professional-development planning.
- Identify skill gaps and create opportunities for cross-training, knowledge sharing, mentoring, and technical growth.
- Partner with the Director on platform strategy, architecture, workforce planning, budgeting, vendor management, and service improvement.
- Coordinate technical delivery across Microsoft 365, Intune, Windows, macOS, MECM, Autopilot, Teams, SharePoint, OneDrive, Entra ID, Power Platform, Copilot, and related technologies.
- Work with Information Security, Infrastructure, Enterprise Applications, Service Management, and other ITS teams to design and deliver secure, reliable solutions.
- Support incident, problem, change, request, release, and configuration-management practices.
- Evaluate emerging technologies and recommend improvements to the Modern Workplace environment.
- Develop automation and encourage the use of scripting, standardization, and repeatable engineering practices.
- Monitor service performance, technical debt, workload distribution, platform health, and delivery outcomes.
- Communicate technical risks, dependencies, status, resource needs, and recommendations to leadership and stakeholders.
- Represent Modern Workplace Engineering in technical reviews, governance forums, project meetings, and operational discussions.
- Other responsibilities as assigned.
Skills
Education
Tools
Job description
Southern New Hampshire University is seeking a Senior Modern Workplace Engineering Manager to lead a team of engineers and administrators responsible for the daily operation, engineering, and continuous improvement of Modern Workplace services across Microsoft 365, Intune, Windows, SharePoint, and related technologies.
You will translate strategy into technical roadmaps, coach talent, set standards, and collaborate with security and IT teams to deliver secure, reliable solutions while
'/%3e%3cpath%20d='M101.744%2012.4726L102.894%2016.1947L99.0021%2013.2201L101.744%2012.4726ZM105.3%208.40937H100.488L99.0026%203.59473L97.5116%208.41047L92.7%208.40385L96.5965%2011.3834L95.1055%2016.1942L99.0021%2013.2196L101.408%2011.3834L105.3%208.40992V8.40937Z'%20fill='white'/%3e%3cdefs%3e%3clinearGradient%20id='paint0_linear_5593_1381'%20x1='90'%20y1='9.44471'%20x2='99'%20y2='9.44471'%20gradientUnits='userSpaceOnUse'%3e%3cstop%20stop-color='%2300AD70'/%3e%3cstop%20offset='0.998594'%20stop-color='%2300B67A'/%3e%3cstop%20offset='1'%20stop-color='%23DCDCE6'/%3e%3c/linearGradient%3e%3c/defs%3e%3c/svg%3e){kind=small}
