Remote Mobile Service Advisor - Flexible & Customer-Focused

Hubler Automotive Group; Shelbyville (IN); On-site; USD 45,000 - 56,000; Full time

Benefits offered by this job

Competitive pay

Remote/mobile work

Training opportunities

Established company

Job summary

Hubler Ford in Shelbyville, IN is seeking a Mobile Service Advisor to coordinate between customers and the service department, delivering clear estimates and organizing mobile visits while working remotely.

The role requires strong communication, independence, and attention to detail, with competitive monthly pay and ongoing training in a supportive team environment. You may travel within the local service area as needed and maintain service records to ensure customer satisfaction.

Qualifications

• Previous experience in a service advisor or customer service role is preferred.
• Strong communication and interpersonal skills are essential.
• Ability to work independently and manage appointments remotely.
• Excellent organizational skills and attention to detail required.
• Proficiency with basic computer applications and service management software.

Responsibilities

• Act as liaison between customers and technicians, coordinating service appointments and updates.
• Provide accurate estimates and schedule mobile service visits.
• Communicate service options, timelines, and costs clearly to customers.
• Manage service documentation and ensure timely follow-ups.
• Maintain knowledge of Ford vehicles and service procedures to assist customers effectively.
• Resolve customer inquiries and concerns with professionalism and care.

Skills

Communication skills

Interpersonal skills

Independent worker

Organization

Computer basics

Tools

Service management software

Job description

Hubler Ford in Shelbyville, IN is seeking a Mobile Service Advisor to coordinate between customers and the service department, delivering clear estimates and organizing mobile visits while working remotely.

The role requires strong communication, independence, and attention to detail, with competitive monthly pay and ongoing training in a supportive team environment. You may travel within the local service area as needed and maintain service records to ensure customer satisfaction.