Automotive Service Concierge & Advisor

Hubler Chevrolet Center; Shelbyville (IN); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Medical & Dental

401K

Paid time off

Growth opportunities

Paid training

Vehicle purchase plan

Family owned

Job security

Health & wellness

Flexible schedule

Saturday lunches

Discounts

Job summary

Hubler Chevrolet Center in Shelbyville, IN is looking for a Service Advisor who will own the customer experience in the service lane. You will greet vehicle owners, explain repair processes, and coordinate with technicians to keep work flowing smoothly.

New entrants to automotive retail with strong customer service backgrounds are welcome. Join a family-owned dealership that emphasizes training, growth, and community.

Qualifications

• Organized and friendly personality.
• Demonstrated ability to manage others.
• Time management skills.
• Excellent communication with customers.
• Professional, well-groomed appearance.
• Clean driving record.
• Willing to submit to a pre-employment background check & drug screen.

Responsibilities

• Oversee flow of Drive Lane. Ensure that customers receive prompt, courteous, and effective service.
• Take ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer.
• Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled
• Ensures that the daily inventory of technicians' time is consistently sold to service customers.
• Distribute work between technicians efficiently

Skills

Organized and friendly personality

Demonstrated ability to manage others

Time management skills

Excellent communication with customers

Professional, well-groomed appearance

Clean driving record

Background check & drug screen willing

Job description

Hubler Chevrolet Center in Shelbyville, IN is looking for a Service Advisor who will own the customer experience in the service lane. You will greet vehicle owners, explain repair processes, and coordinate with technicians to keep work flowing smoothly.

New entrants to automotive retail with strong customer service backgrounds are welcome. Join a family-owned dealership that emphasizes training, growth, and community.