Remote Mobile Account Coordinator - Scheduling Activation

Red Wing Brands of America; Red Wing (MN); A distancia; USD 55.000 - 71.000; Jornada completa

Descripción de la vacante

Red Wing Shoe Company is seeking a remote Account Coordinator to support Mobile Account onboarding, activation, and ongoing management across Direct-to-Consumer and Industrial channels. You will partner with Inside Sales, Operations, and other teams to ensure scheduling, resource alignment, and a high-quality customer experience that drives business growth.

The role emphasizes onboarding and conversion activities, coordination of timelines, and clear communication across Sales, Operations,

Formación

• High school diploma or equivalent required.
• Three or more years of experience in customer service, scheduling, coordination, revenue operations support, sales support, or supporting cross-functional sales teams is required.

Responsabilidades

• Scheduling and Capacity Management: oversee truck calendars, identify gaps, notify teams of capacity changes, assist with routing and calendar adjustments.
• Cross-Department Coordination: bridge between Industrial and DTC teams; support account conversion with Inside Sales; coordinate internal discussions and allocate assets.
• New-Account Activation and Conversion Support: move new accounts from opportunity to activation, coordinate timelines and resources, track progress and communicate delays.
• Reporting and Process Improvement: provide updates on truck availability and new-account status; document requirements and suggest improvements.

Conocimientos

Customer service

Scheduling

Coordination

Revenue operations

Sales support

Educación

High school diploma or equivalent

Herramientas

Outlook

Excel

Teams

Descripción del empleo

Red Wing Shoe Company is seeking a remote Account Coordinator to support Mobile Account onboarding, activation, and ongoing management across Direct-to-Consumer and Industrial channels. You will partner with Inside Sales, Operations, and other teams to ensure scheduling, resource alignment, and a high-quality customer experience that drives business growth.

The role emphasizes onboarding and conversion activities, coordination of timelines, and clear communication across Sales, Operations,