Remote Mobile Account Activation Coordinator

Red Wing Shoe Company; Red Wing (MN); Remote; USD 55,000 - 71,000; Full time

Benefits offered by this job

Medical, dental, vision coverage

401(k) match

Generous PTO and holidays

Well-being benefits (EAP)

Job summary

Red Wing Shoe Company in Red Wing, Minnesota, is seeking an Account Coordinator for our Direct-to-Consumer and Industrial channels. The Mobile Account Coordinator supports onboarding, activation, and ongoing management of mobile service accounts by partnering closely with Inside Sales, Operations, and other cross-functional teams.

The coordinator helps transition prospects to active customers, aligning schedules, resources, and communications to deliver a high-quality customer experience and

Qualifications

• 3+ years of experience in customer service, scheduling, coordination, or sales support.
• Ability to manage multiple priorities, schedules, and deadlines.
• Strong verbal and written communication skills.

Responsibilities

• Oversee scheduling calendars, capacity, and utilization across trucking operations.
• Coordinate cross-department efforts between Industrial, Sales, Operations and Scheduling.
• Assist with new-account activation, onboarding and conversion, including timelines and handoffs.
• Provide regular updates on account status, assets, and launch dates.
• Identify process improvements to standardize onboarding and activation.

Skills

Customer service

Scheduling

Coordination

Cross-functional

Communication

Problem solving

Attention to detail

Education

High school diploma

Tools

Microsoft Office

Outlook

Excel

Teams

Job description

Red Wing Shoe Company in Red Wing, Minnesota, is seeking an Account Coordinator for our Direct-to-Consumer and Industrial channels. The Mobile Account Coordinator supports onboarding, activation, and ongoing management of mobile service accounts by partnering closely with Inside Sales, Operations, and other cross-functional teams.

The coordinator helps transition prospects to active customers, aligning schedules, resources, and communications to deliver a high-quality customer experience and