Remote Mobile Account Coordinator: Scheduling & Activation

Red Wing Shoe Company

Minnesota

Remote

USD 55,000 - 71,000

Full time

7 days ago

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Benefits offered by this job

Medical, dental, vision insurance

401(k) with match

Employee discounts

Well-being programs

Job summary

Red Wing Shoe Company is seeking an Account Coordinator to join our Direct‑to‑Consumer team. The Mobile Account Coordinator supports onboarding, activation, and ongoing management of mobile service accounts by partnering with Inside Sales, Operations, and other cross‑functional teams to deliver a high-quality customer experience and support business growth.

The role emphasizes scheduling, capacity planning, and cross‑department collaboration to move opportunities from prospect to active

Qualifications

High school diploma or equivalent required.
Three or more years of experience in customer service, scheduling, coordination, revenue operations support, sales support, or supporting cross‑functional sales teams.
Knowledge of customer service, account support, scheduling, and coordination processes.
Excellent verbal and written communication skills.

Responsibilities

Oversee truck calendars and maintain an accurate view of availability, capacity, and scheduling needs.
Coordinate cross‑department activities between the Industrial and DTC teams to support account development.
Assist with onboarding, activation, and conversion of new accounts by coordinating timelines and handoffs.
Provide regular updates on truck availability, scheduling gaps, and conversion progress, and identify process improvements.