Remote Mobile Account Coordinator – Scheduling & Activation

Red Wing Shoe Company; Oregon; Hybrid; USD 55,000 - 71,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) match

Paid time off

Holidays

Life and disability insurance

Employee discounts

Well-being benefits

EAP services

Job summary

Red Wing Shoe Company is seeking an Account Coordinator for the Direct-to-Consumer team, supporting onboarding, activation, and ongoing management of mobile service accounts by partnering closely with Inside Sales, Operations, and other cross-functional teams.

The role helps transition prospects to active customers and align schedules, resources, and communications to deliver a high-quality customer experience.

Qualifications

• Education: High school diploma or equivalent required.
• Three or more years in customer service, scheduling, or coordination roles are required.
• Strong communication and organizational skills; ability to work cross-functionally.

Responsibilities

• Scheduling and capacity management across truck calendars and resources.
• Cross-department coordination between Industrial and DTC teams.
• New-account activation and conversion support with internal handoffs.
• Reporting and process improvement for scheduling and onboarding.

Skills

Customer service

Scheduling

Coordination

Problem-solving

Communication

Education

High school diploma or equivalent

Tools

Outlook

Excel

Teams

Microsoft Office

Job description

Red Wing Shoe Company is seeking an Account Coordinator for the Direct-to-Consumer team, supporting onboarding, activation, and ongoing management of mobile service accounts by partnering closely with Inside Sales, Operations, and other cross-functional teams.

The role helps transition prospects to active customers and align schedules, resources, and communications to deliver a high-quality customer experience.