Remote Midwest Field Service Engineer - Instrumentation

Evolving Solution Services; United States; On-site; USD 56,000 - 86,000; Full time

Job summary

Evolving Solution Services is seeking a Field Service Engineer to provide customer technical support by phone, email, and on-site visits to install, repair, or maintain instruments. The role is home-based with frequent travel up to 80% within the assigned region, ideally residing in the Midwest (IL, IA, WI).

Responsibilities include completing installations, upgrades, PMs, repairs, troubleshooting, and training customers in instrument use.

Qualifications

• Two years’ experience with automated electro-mechanical instrumentation preferred.
• Two years’ experience in overnight travel for field service work.
• Two year technical degree or equivalent technical experience.
• Valid driver’s license
• Strong technical problem solving, interpersonal, and communication skills
• Ability to read and utilize electrical schematics and mechanical drawings
• Strong mechanical skills, use of hand tools including soldering equipment, multimeter and oscilloscope

Responsibilities

• Successfully complete new instrument installations, instrument upgrades, preventative maintenance, repairs, troubleshooting, and other related service functions
• Timely communication with customers, Team Leads, and office staff
• File field service reports upon completion of all service, installation, and support jobs
• Maintain positive relationships with customers through consistent and prompt communication
• Maintain limited parts inventory for common service and maintenance items
• Assist with regional trade shows and sales support
• Other duties as assigned

Skills

Technical problem solving

Interpersonal skills

Communication skills

Electrical schematics

Mechanical drawings

Driver's license

Education

Two year technical degree or equivalent technical experience

Job description

Evolving Solution Services is seeking a Field Service Engineer to provide customer technical support by phone, email, and on-site visits to install, repair, or maintain instruments. The role is home-based with frequent travel up to 80% within the assigned region, ideally residing in the Midwest (IL, IA, WI).

Responsibilities include completing installations, upgrades, PMs, repairs, troubleshooting, and training customers in instrument use.