Remote Mid-Market SaaS Account Executive – UK & Ireland

Customer.io; United States; Remote; USD 170,000 - 190,000; Full time

Benefits offered by this job

Stock options

Equity grant

100% health coverage

16 weeks parental leave

Unlimited PTO

Remote work stipend

Professional development

Job summary

Customer.io is expanding its sales team in the United Kingdom and Ireland. The Account Executive will lead full-cycle B2B SaaS sales, prospecting, discovery, demos, and closing for mid-market accounts typically under $50k ACV.

Collaboration with SDRs and Customer Success ensures smooth handoffs and growth within target segments. The role emphasizes MEDDPICC-enabled consultative selling, strong communication, and ability to build a robust pipeline through inbound and outbound activity.

Qualifications

• 2+ years in full-cycle B2B SaaS or MarTech sales for mid-market accounts.
• UK and Ireland-based candidates only.
• Experience with MEDDPICC or similar framework for consultative selling.
• Excellent written and verbal communication with prospects.
• Strong ability to identify customer needs and position solutions.

Responsibilities

• Pipeline Development and Management: Build and manage a pipe through self-sourced and SDR-assisted leads to drive new customer acquisition.
• Full-Cycle Sales Execution: Lead the entire sales process from prospecting to discovery, demo and close for mid-market deals typically under $50,000 ACV.
• Customer Needs Analysis and Solution Alignment: Conduct discovery calls to understand challenges and align Customer.io solutions.
• Collaboration: Work with SDR team for lead quality feedback and coordinate with Customer Success post-sale.
• Performance Tracking and Reporting: Own and report on sales metrics and pipeline progress toward targets.
• High-Volume Prospecting: Engage in consistent cold and warm outreach to maintain a healthy top-of-funnel.
• Client Relationship Development: Nurture mid-sized accounts to uncover opportunities.

Skills

Full-cycle sales

B2B SaaS

Mid-market

MEDDPICC

Communication

Problem solving

Job description

Customer.io is expanding its sales team in the United Kingdom and Ireland. The Account Executive will lead full-cycle B2B SaaS sales, prospecting, discovery, demos, and closing for mid-market accounts typically under $50k ACV.

Collaboration with SDRs and Customer Success ensures smooth handoffs and growth within target segments. The role emphasizes MEDDPICC-enabled consultative selling, strong communication, and ability to build a robust pipeline through inbound and outbound activity.