Remote Membership Services Specialist

Sky Health Care Management; Columbus (GA); Remoto; USD 35.000 - 52.000; Tempo integral

Resumo da vaga

Sky Health Care Management is hiring a friendly Membership Services Associate in Columbus to assist members with enrollment, renewals, and account updates. You will help ensure accurate records and a positive member experience.

The role requires strong communication skills, excellent organization, and comfort with databases and office software. No strict prerequisites for prior membership experience.

Qualificações

• Customer service experience preferred but not required.
• Maintain accurate member records and documentation of interactions.
• Explain membership options, policies, and services clearly.
• Handle personal information responsibly per company procedures.

Responsabilidades

• Respond to member inquiries by phone, email, or in person.
• Assist with membership applications, renewals, and account changes.
• Explain membership options, policies, and available services.
• Maintain accurate member records and document interactions.
• Resolve routine concerns and refer complex issues to the appropriate team.
• Handle personal information responsibly and follow company procedures.

Conhecimentos

Strong customer-service

Excellent organization

Attention to detail

Computer literacy

Ferramentas

Office software

Descrição da vaga

Sky Health Care Management is hiring a friendly Membership Services Associate in Columbus to assist members with enrollment, renewals, and account updates. You will help ensure accurate records and a positive member experience.

The role requires strong communication skills, excellent organization, and comfort with databases and office software. No strict prerequisites for prior membership experience.